[kictanet] Permission Marketing and misuse of customer data by Telcos

Barrack Otieno otieno.barrack at gmail.com
Mon Nov 14 09:04:33 EAT 2016


Hi Ali,

To say the least this is unethical. It would be great to hear what
Safaricom has to say about the same.

Regards

On 11/14/16, WANGARI KABIRU via kictanet <kictanet at lists.kictanet.or.ke> wrote:
> Blessed Monday!
> Is there a chance that you may even be subscribed and not get the prompt and
> the deductions happen?
> Is this in the line of Internet "un"Governance  whereby your data is mined
> for high value without your express consent or being paid/compensated for
> it.
> Be blessed.
> Regards/Wangari ---
> Pray God Bless. 2013Wangari circa - "Being of the Light, We are Restored
> Through Faith in Mind, Body and Spirit; We Manifest The Kingdom of God on
> Earth".
>
>
>     On Monday, 14 November 2016, 7:55, Collins Areba via kictanet
> <kictanet at lists.kictanet.or.ke> wrote:
>
>
>  Very unfair, especially when they relegate the responsibility of unearthing
> if it is a scam to the consumers!
> On 14 Nov 2016 06:08, "Ali Hussein via kictanet"
> <kictanet at lists.kictanet.or.ke> wrote:
>
> Dear All
> I woke up this morning to find myself registered by a Telco for a service I
> do not want.
> [5:59 AM, 11/14/2016] +254 713 601113: You have successfully subscribed to
> the SKIZA Tunes service.Your password to log on to www.skiza.safaricom.com
> is xxxx.                        [5:59 AM, 11/14/2016] +254 713 601113: Your
> SKIZA Tune <Customized Skiza Tune> was set successfully.
>    [5:59 AM, 11/14/2016] +254 713 601113: You have successfully downloaded
> SKIZA Tune  Customized Skiza Tune .The tune will be renewed at KES 1.00
> daily.To delete dial *811#.
>
> I thought these things shouldn't happen anymore?
> Why would Safaricom tell me that I have subscribed to SKIZA Tune when I did
> not? And proceed to tell me they will deduct Kshs. 1 per day for this? And
> if I want to unsubscribe/delete then I should dial *811#?
>
> Who gave them the permission to subscribe me in the first place?
>
> Maybe my phone was hacked and someone registered me by mistake?
> At this point I'm giving Safaricom the benefit of doubt since just two weeks
> ago the CEO, Bob Collymore gave us his assurance that such behavior by PRSPs
> is frowned upon by his organisation.
> Regards
> AliHusseinPrincipalHussein & Associates Tel: +254 713 601113
> Twitter: @AliHKassimSkype: abu-jomoLinkedIn: http://ke.linkedin.com/in/
> alihkassim
> 13th Floor , Delta Towers, Oracle Wing,Chiromo Road, Westlands,Nairobi,
> Kenya.
> Any information of a personal nature expressed in this email are purely mine
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> that I work with.
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for
> people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and
> development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.
>
>


-- 
Barrack O. Otieno
+254721325277
+254733206359
Skype: barrack.otieno
PGP ID: 0x2611D86A




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