[kictanet] Permission Marketing and misuse of customer data by Telcos

[Collins Areba]

Very unfair, especially when they relegate the responsibility of unearthing
if it is a scam to the consumers!

On 14 Nov 2016 06:08, "Ali Hussein via kictanet" <
kictanet at lists.kictanet.or.ke> wrote:

> Dear All
>
> I woke up this morning to find myself registered by a Telco for a service
> I do not want.
>
> [5:59 AM, 11/14/2016] +254 713 601113: You have successfully subscribed to
> the SKIZA Tunes service.Your password to log on to www.skiza.safaricom.com
> is xxxx.
> [5:59 AM, 11/14/2016] +254 713 601113: Your SKIZA Tune <Customized Skiza
> Tune> was set successfully.
> [5:59 AM, 11/14/2016] +254 713 601113: You have successfully downloaded
> SKIZA Tune  Customized Skiza Tune .The tune will be renewed at KES 1.00
> daily.To delete dial *811#.
>
>
> I thought these things shouldn't happen anymore?
>
> Why would Safaricom tell me that I have subscribed to SKIZA Tune when I
> did not? And proceed to tell me they will deduct Kshs. 1 per day for this?
> And if I want to unsubscribe/delete then I should dial *811#?
>
>
> Who gave them the permission to subscribe me in the first place?
>
> Maybe my phone was hacked and someone registered me by mistake?
>
> At this point I'm giving Safaricom the benefit of doubt since just two
> weeks ago the CEO, Bob Collymore gave us his assurance that such behavior
> by PRSPs is frowned upon by his organisation.
>
> Regards
>
> *Ali Hussein*
>
> *Principal*
>
> *Hussein & Associates*
>
>
>
> Tel: +254 713 601113
>
> Twitter: @AliHKassim
>
> Skype: abu-jomo
>
> LinkedIn: http://ke.linkedin.com/in/alihkassim
> <http://ke.linkedin.com/in/alihkassim>
>
>
> 13th Floor , Delta Towers, Oracle Wing,
>
> Chiromo Road, Westlands,
>
> Nairobi, Kenya.
>
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> organizations that I work with.
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