[kictanet] Draft National ICT Policy Discussions Day 6 of 10: How to Accelerate eGovt Services

[Timothy- Coach- Oriedo]

Morning All,

Its commendable that some of the government projects and initiatives have
taken off, case in point is Huduma centre, which over and above operating
in an E-platform, prides itself in customer service excellence which goes a
long way in winning the public confidence.

The question then is what makes is the barrier towards replicating the
success of such projects across the ecosystem?

This one question if answered will provide a framework for the
implementation of a successful system across board.

One key gap that sets us back is cultural in nature, the silo mentality
that Government departments operate in. To create a successful ecosystem
there needs to be a shift. This cultural shift will not be won by hardware
nor system installation  but active engagement with the players to shift
mindsets. This can then be followed up with policy regulation framework to
funnel into singularity of purpose.

Kind Regards,

Timothy Oriedo
ICF Certified Coach, Chartered Marketer, Technology, Media & Telco
Enthusiast
FB, Linkedln- Timothy Oriedo
Skype, Twitter @timoriedo
0722 816171


On Wed, Jun 29, 2016 at 8:04 AM, Barrack Otieno via kictanet <
kictanet at lists.kictanet.or.ke> wrote:

> Listers,
>
> Many thanks to those who have contributed to day 4 and day 5. The
> threads are still open provided you respond under the correct thread.
> We also encourage listers to edit the policy directly on the Jadili
> platform http://jadili.ictpolicy.org/docs/kenya-ict-policy.
>
> Today we focus on the following topics:
>
> *eHealth, eAgriculture, eTransport, eGovt, eLearning
> *ICT regional (county) incentives)
> *ICTs in Society, Culture
>
> The Background
>
> Government is the single biggest consumers of ICT goods and services.
> A highly digitised government operation not only improves transparency
> and accountability but can accelerate ICT opportunities for the local
> ICT enterprises dealing in software development, system integration,
> equipment resellers amongst others.
>
> What are the bottlenecks around eGovernment? Other than Huduma
> Centers, KRA and bit of NTSA, there seems to be very little ICTs in
> other government departments and agencies. What poliices and
> strategies can unlock the full potential of eGovt?
>
> Send in your views Today.
>
> --
> Barrack O. Otieno
> +254721325277
> +254733206359
> Skype: barrack.otieno
> PGP ID: 0x2611D86A
>
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