<div dir="ltr">Morning All,<div><br></div><div>Its commendable that some of the government projects and initiatives have taken off, case in point is Huduma centre, which over and above operating in an E-platform, prides itself in customer service excellence which goes a long way in winning the public confidence.</div><div><br></div><div>The question then is what makes is the barrier towards replicating the success of such projects across the ecosystem? </div><div><br></div><div>This one question if answered will provide a framework for the implementation of a successful system across board. </div><div><br></div><div>One key gap that sets us back is cultural in nature, the silo mentality that Government departments operate in. To create a successful ecosystem there needs to be a shift. This cultural shift will not be won by hardware nor system installation but active engagement with the players to shift mindsets. This can then be followed up with policy regulation framework to funnel into singularity of purpose. </div><div><br></div><div>Kind Regards,</div><div><br></div><div><p dir="ltr" style="font-size:12.8px">Timothy Oriedo<br>ICF Certified Coach, Chartered Marketer, Technology, Media & Telco Enthusiast<br>FB, Linkedln- Timothy Oriedo<br>Skype, Twitter @timoriedo<br>0722 816171</p><div class="" style="margin:2px 0px 0px;font-size:12.8px"></div></div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Jun 29, 2016 at 8:04 AM, Barrack Otieno via kictanet <span dir="ltr"><<a href="mailto:kictanet@lists.kictanet.or.ke" target="_blank">kictanet@lists.kictanet.or.ke</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Listers,<br>
<br>
Many thanks to those who have contributed to day 4 and day 5. The<br>
threads are still open provided you respond under the correct thread.<br>
We also encourage listers to edit the policy directly on the Jadili<br>
platform <a href="http://jadili.ictpolicy.org/docs/kenya-ict-policy" rel="noreferrer" target="_blank">http://jadili.ictpolicy.org/docs/kenya-ict-policy</a>.<br>
<br>
Today we focus on the following topics:<br>
<br>
*eHealth, eAgriculture, eTransport, eGovt, eLearning<br>
*ICT regional (county) incentives)<br>
*ICTs in Society, Culture<br>
<br>
The Background<br>
<br>
Government is the single biggest consumers of ICT goods and services.<br>
A highly digitised government operation not only improves transparency<br>
and accountability but can accelerate ICT opportunities for the local<br>
ICT enterprises dealing in software development, system integration,<br>
equipment resellers amongst others.<br>
<br>
What are the bottlenecks around eGovernment? Other than Huduma<br>
Centers, KRA and bit of NTSA, there seems to be very little ICTs in<br>
other government departments and agencies. What poliices and<br>
strategies can unlock the full potential of eGovt?<br>
<br>
Send in your views Today.<br>
<br>
--<br>
Barrack O. Otieno<br>
+254721325277<br>
+254733206359<br>
Skype: barrack.otieno<br>
PGP ID: 0x2611D86A<br>
<br>
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</blockquote></div><br></div>