[kictanet] ZUKU SERVICE INTERRUPTIONS

[Ali Hussein]

Hi all

Can anyone at Zuku who is on this list please let us know what is going on?

I have had literally zero connectivity from them now for almost two weeks
at home. Complaints through their customer service line, Twitter etc have
not helped. All I get is a mechanical customer service rep telling me
'Service will be restored in due course and we are sorry for the service
interruption!'

Needless to say I have already 'vukad' to Safaricom's 'TheBigBox', however
I still have a full month of service from Zuku.  In the interest of trying
to 'help' them I thought I'd pen this here because this kind of service is
just unacceptable in this day and age.

I hope someone is listening at Zuku.

*Ali Hussein*

*Hussein & Associates*



Tel: +254 770 906375/ 713 601113

Twitter: @AliHKassim

Skype: abu-jomo

LinkedIn: http://ke.linkedin.com/in/alihkassim
<http://ke.linkedin.com/in/alihkassim>

Blog: www.alyhussein.com


Any information of a personal nature expressed in this email are purely
mine and do not necessarily reflect the official positions of the
organizations that I work with.
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