[kictanet] Central Bank of Kenya and Electronic Payments

[Barrack Otieno]

Hi Paul,

Many thanks for responding and most importantly following up, we need
many more Kenyans like you.  I found it hard to accept the blame on
CBK but such is technology, i hope CBK is putting in place measures to
address such challenges in future.

Best Regards

On 3/24/15, Paul via kictanet <kictanet at lists.kictanet.or.ke> wrote:
> Hello Barrack,
>
> Am told this was a one off system failure. This has since been fixed your
> money should be in your bank account.
>
> Thanks to CBK team for the quick resolution.
>
> Regards,
> Paul Roy.
>
> -----Original Message-----
> From: "Ali Hussein via kictanet" <kictanet at lists.kictanet.or.ke>
> Sent: ‎24/‎03/‎2015 15:29
> To: "Paul Roy" <roykoikai at gmail.com>
> Subject: Re: [kictanet] Central Bank of Kenya and Electronic Payments
>
> Barrack
>
>
> The Kenya Bankers Association is also involved in the clearing house. The
> other thing that would be good to check is this:-
>
>
> Say your RTGS credit was 20k. Assume that your bank has say 1 million
> customers. Do the math and say 10% of those customers transfer money via
> RTGS. I personally have had to wait 4-5 days for such transfers to hit my
> account. Can you imagine how much your bank is making on the overnight
> lending desk?
>
>
> Sometimes we blame technology to cover up some unsavoury practices..
>
>
> Ali Hussein
>
>
> Tel: +254 770 906375/ 713 601113
>
> Twitter: @AliHKassim
> Skype: abu-jomo
> LinkedIn: http://ke.linkedin.com/in/alihkassim
> Blog: www.alyhussein.com
>
>
> Any information of a personal nature expressed in this email are purely mine
> and do not necessarily reflect the official positions of the organizations
> that I work with.
>
>
> On Tue, Mar 24, 2015 at 2:39 PM, Barrack Otieno via kictanet
> <kictanet at lists.kictanet.or.ke> wrote:
>
> Many thanks Paul and Grace,
> Thanks Paul for highlighting the challenge at CBK the guys at my bank didnt
> know what to say, i think we ought to be vigilant about such challenges
> since they have adverse effects on the industry.
> On Mar 24, 2015 2:30 PM, "Paul" <roykoikai at gmail.com> wrote:
>
> CBK has been having issues recently with their switch but this was resolved.
> Seems its not yet as such resolved.
>
> Will contact the CBK guys.
>
>
> From: Barrack Otieno via kictanet
> Sent: ‎24/‎03/‎2015 13:45
> To: Paul Roy
> Subject: Re: [kictanet] Central Bank of Kenya and Electronic Payments
>
>
> Listers,
>
> A local  electronic payment (RTGs) was initiated in my favor yesterday
> at 9 am. Until now i haven't received the  funds 24 hours later  and
> the bank seems to lay the blame with the Central Bank of Kenya
> clearing unit.
>
> I wonder if this is healthy for our growing electronic commerce
> industry and most importantly as stakeholders what role can we play to
> make sure CBK is efficient if the claims are true, i also wonder if
> this is a switching issue or pure bureaucracy.
>
> Best Regards
>
> --
> Barrack O. Otieno
> +254721325277
> +254-20-2498789
> Skype: barrack.otieno
> http://www.otienobarrack.me.ke/
>
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for
> people and institutions interested and involved in ICT policy and
> regulation. The network aims to act as a catalyst for reform in the ICT
> sector in support of the national aim of ICT enabled growth and
> development.
>
> KICTANetiquette : Adhere to the same standards of acceptable behaviors
> online that you follow in real life: respect people's times and bandwidth,
> share knowledge, don't flame or abuse or personalize, respect privacy, do
> not spam, do not market your wares or qualifications.


-- 
Barrack O. Otieno
+254721325277
+254-20-2498789
Skype: barrack.otieno
http://www.otienobarrack.me.ke/