[kictanet] Matiang’i rules out Safaricom reprieve from licence terms

James Kariuki jkariuki at gmail.com
Thu Jan 9 20:12:13 EAT 2014


Using your analogy at @Walu, CCK then needs to act and behave like the late
Michuki when he was Transport Minister.

--James


On 9 January 2014 16:37, Walubengo J <jwalu at yahoo.com> wrote:

> True that @Kimani,
>
> More Revenue should lead to subsequent investments in expanding the
> Network Capacity - ideally(theoretically).  But reality is different.
>
> Assume you bought a 14-seater Matatu (bus) and the passenger demand is so
> high that you always carry above the specs -i.e around 20 passengers in the
> 14-seater.  How long will it take it you upgrade to a 28-seater matatu?
> 1yr, 2yr, 5yrs, when govt tells you to?
>
> The correct answer is as soon as you start losing the "seated" customers.
>  As long as the seated (existing) and the joining customers are NOT leaving
> the matatu (network), you will not bother to expand it. Why should you when
> you are making twice the money expected to be made from the 14-seater?
>
> Strictly speaking, in a free market economy even the government cannot
> force you to expand your matatu (Network). Only the customers can...and if
> the customers are not (leaving), find out why and fix that. My hypothesis
> is that the market is broken. Fix the market and the quality issues will
> fix themselves.
>
> walu.
>
> --------------------------------------------
> On Thu, 1/9/14, Antony Kimani <kimanianthoni at gmail.com> wrote:
>
>  Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from
> licence terms
>  To: jwalu at yahoo.com
>  Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
>  Date: Thursday, January 9, 2014, 12:46 PM
>
>  @Walubengo
>  IMHO the more the customers the higher the revenue
>  suffericon should have invested more on infrastucture for
>  quality improvement as the customer numbers grew.
>
>  BR
>
>  On Thu, Jan 9, 2014 at
>  12:37 PM, Adam Nelson <adam at varud.com>
>  wrote:
>
>  I don't see any methodology section in that
>  report.  Is this evaluation using standard methods?  If
>  so, what are the actual methods used by CCK to generate the
>  numbers?
>
>
>  --Kili.io -
>  OpenStack for Africa: kili.ioMusings: twitter.com/varud
>
>  About
>  Adam: www.linkedin.com/in/adamcnelson
>
>
>
>
>  On Thu, Jan 9, 2014 at
>  12:31 PM, Walubengo J <jwalu at yahoo.com>
>  wrote:
>
>
>  Adam,
>
>
>
>  I did send the report link in an earlier post. It was  @
>
>
>
>
> http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF_SERVICE_2012-2013.pdf
>
>
>
>
>
>  The only problem I have is that CCK might be looking at
>  Quality in isolation. In an ideal situation, the increased
>  No. of subscribers would put pressure on the Safaricom
>  Network such that its Quality would deteriorate (which has
>  happened) and subsequently force subscribers to ran away to
>  better quality networks (which has NOT happened). If
>  Safaricom customers had moved to other networks, this would
>  force Safaricom to naturally improve its Quality (read:
>  invest in Network Capacity Expansion in tandem with
>  increased Subscriber numbers).
>
>
>
>
>
>  Reading the riot act to Safaricom is not sufficient to
>  warrant Quality improvement. The departure of its customers
>  would.
>
>
>
>  So if I was the DG of CCK, I would be working on the WHY are
>  the suffering -sorry - Safaricom ustomers like me NOT
>  moving? Sort that out, and the quality equation will be
>  resolved.
>
>
>
>  walu.
>
>
>
>  --------------------------------------------
>
>  On Thu, 1/9/14, Adam Nelson <adam at varud.com>
>  wrote:
>
>
>
>   Subject: Re: [kictanet] Matiang’i rules out Safaricom
>  reprieve from licence terms
>
>   To: jwalu at yahoo.com
>
>   Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
>
>   Date: Thursday, January 9, 2014, 11:36 AM
>
>
>
>   Where is the report?
>
>   All I see is a press release with no
>
>   report:
>
>   http://cck.go.ke/news/2013/Mobile_operators_fail.html
>
>
>
>
>
>   And a broken link for the 'Publications &
>
>   Statistics' section:
>
>   http://cck.go.ke/resc/
>
>
>
>
>
>
>
>   --Kili.io - OpenStack for Africa:
>
>   kili.ioMusings: twitter.com/varud
>
>   About
>
>   Adam: www.linkedin.com/in/adamcnelson
>
>
>
>
>
>
>
>   On Thu, Jan 9, 2014 at
>
>   11:26 AM, James Mbugua <jgmbugua at gmail.com>
>
>   wrote:
>
>
>
>   Adam,
>
>   It might help if you read the CCK report itself
>
>   on their website.
>
>   James
>
>
>
>
>
>   On Thu, Jan 9, 2014 at
>
>   11:23 AM, Adam Nelson <adam at varud.com>
>
>   wrote:
>
>
>
>
>
>   I guess the US regulators would step in about
>
>   voice quality if it was bad in certain areas that the
>  market
>
>   wouldn't want to serve.  The theory would be that
>  the
>
>   spectrum is a public asset licensed to the vendor in
>  order
>
>   to further the public good - and that part of the license
>
>   terms are to satisfy the public good.
>
>
>
>
>
>
>
>   This is why the US landline regulators force
>
>   telephone companies to service very rural areas at the
>  same
>
>   price as more economically efficient urban
>
>   areas.
>
>   If CCK was saying that all of the operators
>
>   needed to put masts in Turkana as part of a public good,
>
>   that would be one thing.  But just saying that voice
>
>   quality is low in general and not backing it up with how
>
>   that compares to international standards (they surely
>  exist
>
>   and the article discusses that Safaricom passed such
>
>   international tests) seems like a pretty weak argument to
>
>   me.
>
>
>
>
>
>
>
>   Of course, the writing in the Business Daily
>
>   article is so muddled that it's hard to tell
>  what's
>
>   actually going on.
>
>
>
>
>
>
>
>   --Kili.io - OpenStack for Africa:
>  kili.ioMusings: twitter.com/varud
>
>
>
>
>
>   About
>
>   Adam: www.linkedin.com/in/adamcnelson
>
>
>
>
>
>
>
>   On Thu,
>
>   Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua at gmail.com>
>
>   wrote:
>
>
>
>
>
>   Adam,
>
>   Is it standard in other countries or is the QoS a
>
>   Kenyan/CCK feature? Then it might be a
>
>   shakedown.
>
>   James
>
>
>
>
>
>
>
>
>
>
>
>   On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam at varud.com>
>
>   wrote:
>
>
>
>
>
>
>
>
>
>   This seems like a shakedown to me.
>
>   Everybody I know gets Safaricom if they can
>
>   afford it (otherwise Airtel).  The market can handle
>
>   quality problems and the CCK can help by educating the
>  local
>
>   markets (i.e. local radio spots discussing carrier
>  quality
>
>   in each market).
>
>
>
>
>
>
>
>
>
>
>
>   --Kili.io -
>
>   OpenStack for Africa: kili.ioMusings: twitter.com/varud
>
>
>
>
>
>
>
>
>
>   About
>
>   Adam: www.linkedin.com/in/adamcnelson
>
>
>
>
>
>
>
>   On Thu, Jan 9,
>
>   2014 at 11:07 AM, Walubengo J <jwalu at yahoo.com>
>
>   wrote:
>
>
>
>
>
>
>
>
>
>
>
>   ICT secretary Fred Matiang’i has vowed to tie the
>  renewal
>
>   of Safaricom’s licence to the voice quality checks that
>
>   show the mobile phone operator is non-compliant.
>
>
>
>   Dr Matiang’i said the government and the Communications
>
>   Commission of Kenya (CCK) will not negotiate on the voice
>
>   quality standards.
>
>
>
>   ....
>
>
>
>   “I don’t understand why an operator would like to
>
>   negotiate a licence condition. There are only two options
>
>   here, either comply or step out of the business,” Dr
>
>   Matiang’i told the Business Daily on the sidelines of
>  the
>
>   launch of the electronic filling of returns by insurers
>  to
>
>   the Insurance Regulatory Authority.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>   Check more @
> http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/539550/2139198/-/uvyr23/-/index.html
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>   ---
>
>
>
>   my comment? - Safaricom "ina weneyewe"
>
>    translation for the international viewers
>  "Safaricom
>
>   has its owners" :-)
>
>
>
>
>
>
>
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-- 
James Kariuki Njenga/@karitz
(C)+27.72.037.3284
E: jkariuki at gmail.com
Skype: carice2
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