[kictanet] Matiang’i rules out Safaricom reprieve from licence terms

Adam Nelson adam at varud.com
Thu Jan 9 12:37:23 EAT 2014


I don't see any methodology section in that report.  Is this evaluation
using standard methods?  If so, what are the actual methods used by CCK to
generate the numbers?

--
Kili.io - OpenStack for Africa: kili.io
Musings: twitter.com/varud <https://twitter.com/varud>
About Adam: www.linkedin.com/in/adamcnelson


On Thu, Jan 9, 2014 at 12:31 PM, Walubengo J <jwalu at yahoo.com> wrote:

> Adam,
>
> I did send the report link in an earlier post. It was  @
>
>
> http://www.cck.go.ke/consumers/other_info/downloads/REPORT_ON_THE_QUALITY_OF_SERVICE_2012-2013.pdf
>
> The only problem I have is that CCK might be looking at Quality in
> isolation. In an ideal situation, the increased No. of subscribers would
> put pressure on the Safaricom Network such that its Quality would
> deteriorate (which has happened) and subsequently force subscribers to ran
> away to better quality networks (which has NOT happened). If Safaricom
> customers had moved to other networks, this would force Safaricom to
> naturally improve its Quality (read: invest in Network Capacity Expansion
> in tandem with increased Subscriber numbers).
>
> Reading the riot act to Safaricom is not sufficient to warrant Quality
> improvement. The departure of its customers would.
>
> So if I was the DG of CCK, I would be working on the WHY are the suffering
> -sorry - Safaricom ustomers like me NOT moving? Sort that out, and the
> quality equation will be resolved.
>
> walu.
>
> --------------------------------------------
> On Thu, 1/9/14, Adam Nelson <adam at varud.com> wrote:
>
>  Subject: Re: [kictanet] Matiang’i rules out Safaricom reprieve from
> licence terms
>  To: jwalu at yahoo.com
>  Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
>  Date: Thursday, January 9, 2014, 11:36 AM
>
>  Where is the report?
>  All I see is a press release with no
>  report:
>  http://cck.go.ke/news/2013/Mobile_operators_fail.html
>
>
>  And a broken link for the 'Publications &
>  Statistics' section:
>  http://cck.go.ke/resc/
>
>
>
>  --Kili.io - OpenStack for Africa:
>  kili.ioMusings: twitter.com/varud
>  About
>  Adam: www.linkedin.com/in/adamcnelson
>
>
>
>  On Thu, Jan 9, 2014 at
>  11:26 AM, James Mbugua <jgmbugua at gmail.com>
>  wrote:
>
>  Adam,
>  It might help if you read the CCK report itself
>  on their website.
>  James
>
>
>  On Thu, Jan 9, 2014 at
>  11:23 AM, Adam Nelson <adam at varud.com>
>  wrote:
>
>
>  I guess the US regulators would step in about
>  voice quality if it was bad in certain areas that the market
>  wouldn't want to serve.  The theory would be that the
>  spectrum is a public asset licensed to the vendor in order
>  to further the public good - and that part of the license
>  terms are to satisfy the public good.
>
>
>
>  This is why the US landline regulators force
>  telephone companies to service very rural areas at the same
>  price as more economically efficient urban
>  areas.
>  If CCK was saying that all of the operators
>  needed to put masts in Turkana as part of a public good,
>  that would be one thing.  But just saying that voice
>  quality is low in general and not backing it up with how
>  that compares to international standards (they surely exist
>  and the article discusses that Safaricom passed such
>  international tests) seems like a pretty weak argument to
>  me.
>
>
>
>  Of course, the writing in the Business Daily
>  article is so muddled that it's hard to tell what's
>  actually going on.
>
>
>
>  --Kili.io - OpenStack for Africa: kili.ioMusings: twitter.com/varud
>
>
>  About
>  Adam: www.linkedin.com/in/adamcnelson
>
>
>
>  On Thu,
>  Jan 9, 2014 at 11:14 AM, James Mbugua <jgmbugua at gmail.com>
>  wrote:
>
>
>  Adam,
>  Is it standard in other countries or is the QoS a
>  Kenyan/CCK feature? Then it might be a
>  shakedown.
>  James
>
>
>
>
>
>  On Thu, Jan 9, 2014 at 11:11 AM, Adam Nelson <adam at varud.com>
>  wrote:
>
>
>
>
>  This seems like a shakedown to me.
>  Everybody I know gets Safaricom if they can
>  afford it (otherwise Airtel).  The market can handle
>  quality problems and the CCK can help by educating the local
>  markets (i.e. local radio spots discussing carrier quality
>  in each market).
>
>
>
>
>
>  --Kili.io -
>  OpenStack for Africa: kili.ioMusings: twitter.com/varud
>
>
>
>
>  About
>  Adam: www.linkedin.com/in/adamcnelson
>
>
>
>  On Thu, Jan 9,
>  2014 at 11:07 AM, Walubengo J <jwalu at yahoo.com>
>  wrote:
>
>
>
>
>
>  ICT secretary Fred Matiang’i has vowed to tie the renewal
>  of Safaricom’s licence to the voice quality checks that
>  show the mobile phone operator is non-compliant.
>
>  Dr Matiang’i said the government and the Communications
>  Commission of Kenya (CCK) will not negotiate on the voice
>  quality standards.
>
>  ....
>
>  “I don’t understand why an operator would like to
>  negotiate a licence condition. There are only two options
>  here, either comply or step out of the business,” Dr
>  Matiang’i told the Business Daily on the sidelines of the
>  launch of the electronic filling of returns by insurers to
>  the Insurance Regulatory Authority.
>
>
>
>
>
>
>
>
>  Check more @
> http://www.businessdailyafrica.com/Corporate-News/Safaricom-licence-terms/-/539550/2139198/-/uvyr23/-/index.html
>
>
>
>
>
>
>
>
>  ---
>
>  my comment? - Safaricom "ina weneyewe"
>   translation for the international viewers "Safaricom
>  has its owners" :-)
>
>
>
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>  interested and involved in ICT policy and regulation. The
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>  sector in support of the national aim of ICT enabled growth
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