[kictanet] Barred from using Airtel

[Chaacha Mwita]

Same here! Am on post paid and roaming. I've been a faithful Airtel
customer for years. Am out of the country now and they have barred me
without notice. I've written them emails and more than 12 hours later,
they've not responded, even to just explain their action. I told them if
they don't reconnect me immediately, am moving to Safaricom effective
Monday. I mean it. Either 'Customer Service' has meaning at Airtel or it
does not.
Disappointed Kictanet Lurker
On Jul 17, 2013 9:18 AM, "Grace Mutung'u (Bomu)" <nmutungu at gmail.com> wrote:

>
> I am sorry to make a public complaint here but I am barred from using my
> Airtel line reason given is that it has been three months since I loaded
> airtime via scratchcard.
>
> Mark you I have sufficient credit that I bought from Airtel Money. And to
> think that the same company spam calls me at least once a day and spams my
> inbox with offers, yet they cannot use the same technology to activate my
> line?
>
>
> Is there anyone from Airtel here?
> --
> Grace L.N. Mutung'u (Bomu)
> Kenya
> Skype: gracebomu
> Twitter: @Bomu
> Website: http://www.diplointernetgovernance.org/profile/GraceMutungu
>
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