[kictanet] Expensive Airtel?

[Ali Hussein]

Washington

I can't help but smile at your response...

The CBK gives us comparisons on bank charges etc. A cursory look at the comparison sheet will tell you immediately that Equity Bank is one of the most expensive banks in terms of various fees and charges..Guess what? They are also the biggest in terms of client base.

As our learned friends would say - I put it to you that expensive isn't the only variable to look at on whether to stay with a service provider or to VUKA (Change Service Providers).

Is there a threshold where service stops being an issue and price reigns supreme? In my humble opinion there really isn't any tangible differentiation on service delivery from the four mobile telco service providers. What you see is what Marketers call the Network Effect - hence the ambivalence when it comes to decisions on whether to stay with one service provider or VUKA.

http://en.wikipedia.org/wiki/Network_effect
   
Is there an entity out there who does this apart from the CCK?

Ali Hussein
CEO | 3mice interactive media Ltd
Principal | Telemedia Africa Ltd

+254 773/713 601113

"The future belongs to him who knows how to wait." - Russian Proverb

Sent from my iPad

On Apr 5, 2013, at 2:52 PM, Odhiambo Washington <odhiambo at gmail.com> wrote:

> Hi Edith,
> 
> Do it like a Standard 1 kid would:
> 1. Load 50bob airtime
> 2. Set phone to show phone duration
> 3. Make a call lasting N minutes
> 4. Check airtime balance after the call.
> 
> Do the same on your Safaricom/Yu/Orange Tarrif.
> 
> Show the comparison.
> 
> Ditto for data. Buy bundle. Download the same file on 3 different networks. Check bundle balance.
> 
> Tabulate and show us how they compare:-)
> 
> 
> 
> 
> On 5 April 2013 13:29, Edith Adera <eadera at idrc.ca> wrote:
>> Listers,
>> 
>>  
>> 
>> It has taken me months wondering if it’s real or imaginary that Airtel has become very expensive! Whether it’s for calls or Internet (spectacularly expensive especially for this service). It dawned on me as I was writing this message that indeed I’ve not seen their aggressive adverts on favourable tarrifs etc for a while now (nor from other providers as it was a while back). Has the telecom market ceased to be competitive given our peculiar Kenyan behaviour (“sticky” consumers who do not respond to number portability, poor quality of service, high price of service etc etc).
>> 
>>  
>> 
>> Am I alone?
>> 
>>  
>> 
>> Wondering Edith
>> 
>>  
>> 
>>  
>> 
>>  
>> 
>>  
>> 
>> 
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> 
> 
> 
> -- 
> Best regards,
> Odhiambo WASHINGTON,
> Nairobi,KE
> +254733744121/+254722743223
> "I can't hear you -- I'm using the scrambler."
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> 
> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
> 
> KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.
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