[kictanet] KENIC IS SLEEPING Kenic.or.ke Down for over 16 hours and Counting!

[Joseph Kibwot]

Dear Sammy

Is it possible to have your mobile no. we take up this discussion further probably to tie up on a solution.

Regards
Joseph
0722540557

From: kictanet [mailto:kictanet-bounces+jkibwot=safaricom.co.ke at lists.kictanet.or.ke] On Behalf Of Sammy Buruchara
Sent: Monday, September 17, 2012 1:12 PM
To: Joseph Kibwot
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] KENIC IS SLEEPING Kenic.or.ke Down for over 16 hours and Counting!

Dear Wycliffe,

First I wish to apologize on behalf of Kenic for the interruption of registry services that occurred over the weekend. The interruption was due to a fault on both of the KENIC internet links that are connected to two service providers.
The first link was restored on Saturday noon while the second link is being worked on by the respective service provider.

We have never before had to deal with a  double downtime and are putting in measures so that this does not happen.

Once more my sincere apologies.

Regards
Sammy Buruchara
Change Manager

From: Wycliffe <w.onduu at yahoo.com<mailto:w.onduu at yahoo.com>>
Reply-To: Wycliffe <w.onduu at yahoo.com<mailto:w.onduu at yahoo.com>>
Date: Saturday, September 15, 2012 9:21 AM
To: <buruchara at mac.com<mailto:buruchara at mac.com>>
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke<mailto:kictanet at lists.kictanet.or.ke>>
Subject: [kictanet] KENIC IS SLEEPING Kenic.or.ke Down for over 16 hours and Counting!

Kenic.or.ke (the .ke registry system ) which is supposed to have 100% availability has been DOWN for over 16 hours -from approx. 5 pm (14th September 2012)
upto Now (15th September 2012 at 0900hours ) and counting.

No word yet from Kenic team ( The NEW CEO, Change manager ,,,,,Nobody) to registrars and hence to customers.
As far as I know, NO domain registered / renewed for this period and counting.

Can we have an update on when this site will be up??? Anybody from Kenic board here!!!!!!!!!

Note: If the site is available, you can check the registration / renewal statistics from here:  https://registry.kenic.or.ke/statistics.jsp


Disappointed
Wycliffe
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