[kictanet] KeBS to re-emburse fake phone owners

[S.M. Muraya]

My phone (with a safaricom line) is KeBS certified but has just been
switched off.

Checking the IMEI it is all 000000000....

Also just remembered the OS was upgraded by a Samsung certified vendor - 2
years ago.

Whatever they did, they probably never restored the IMEI while upgrading
the OS.

Off to a safaricom shop which will probably refer me to the Samsung Disti [?]

On Tue, Oct 2, 2012 at 3:11 PM, John Gitau <jgitau at gmail.com> wrote:

> I'm not sure I understand where KEBS failed. Unless the phones being
> switched off were actually certified by KEBS.
>
> What we need is proper consumer advocacy/education. For many many things.
> The consumers should know where to buy proper phones, and maybe some entity
> like cck should take on the task of educating us (which they do), carriers
> should ensure the sim is registered and an IMEI registers but they cant be
> expected to know which are fake/accurate either. in the end the consumer
> will bear the burden, if only to serve as a lesson. Then someone at our
> borders obviously fails us.
>
> jgitau
>
>
>
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