[kictanet] ICT and Nyayo House

[bitange at jambo.co.ke]

Andrea,
Thanks.  I will try both the Complaints Commission and the Ministry to
somehow find a sustainable solution.


Ndemo.




> From a friend. E-something in government, hey? :)
>
> I just went to Nyayo House to renew my Kenyan passport as is my RIGHT AS A
> KENYAN CITIZEN.
> I called up and spoke to them, having been through this several times
> before and was told to print off the form from the website, fill it out
> and
> get your recommender to sign - check, get 3 passport photos signed on the
> back by 'a person of official capacity' - check, copy of ID - check, copy
> of PIN - check, copy of old passport as well as actual document - check.
> Stand in the queue for 25 mins, get to counter, lady gives me the once
> over, looks at the form and declares that it is obsolete and starts
> chatting on her phone.
>  I must go to a tent outside and fill out a new one and come back - I ask
> how I will have the new form signed by a recommender and am told to talk
> to
> the people in the tent.
>
> Apparently you can ask someone near the tent, whom you have never seen
> before to assist you and state that he knows you and is a good mate and
> that you aren't a terrorist from another country... Right outside the
> immigration offices.
>
> I just can't do this and will go back tomorrow with the correct form
> filled
> by someone who DOES actually know me.
>
> More fool me I guess.
>
> However if you are a Kenyan applying for renewal or a new passport, the
> PP1
> form on the website is 'apparently' obsolete. You now have to use the Form
> 19 which can be collected from the tent outside Nyayo house... Good luck.
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