[kictanet] ISP Mayhem

Thu Mar 15 12:53:13 EAT 2012

Yawe,

I am a strong believer in outsourcing non-core services…heck that is why I am in business!

Redundancy should not always come with an insanely high price tag; and NO…that does not always translate to profits, there are other variables that come into play such as employee appraisals to keep the best in the organization with higher pay and benefits, transferring the cost savings to your clients (this has been the selling point since the cables landed), business growth, investment in newer technologies, etc.

On the issue of being bigger and sue-able; all service providers that I know of in Kenya, Safaricom & KPLC included, never embed in their SLAs any clause or semblance thereof for revenue loss compensation, therefore, that would be an undertaking in futility.

I am non-the-less a die hard, strong supporter of small businesses being given equal business (in government and private sector) commensurate with their demonstrated capacity to deliver!

Best Regards,

Edwin 

From: kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke [mailto:kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke] On Behalf Of robert yawe
Sent: Thursday, March 15, 2012 12:30 PM
To: Edwin
Cc: 'KICTAnet ICT Policy Discussions'
Subject: Re: [kictanet] ISP Mayhem

Edwin,

As I asked how much extra are you willing to pay for redundancy?  You where laughing all the way to the bank from the large profits you where making by having cheap connectivity now its time to pay the price.  If you where on a life support system would you want it connected directly to the KPLC supply for a price X or to a N+2 supply for a price of 1.2of X?

We need to learn how to concentrate on how strengths and outsource your non-core activities, your business is largely dependent on Internet connectivity then make sure that you hand over the responsibility for someone who can deliver 99.9% uptime.

140Friday kept saying how we need to give local businesses large projects yet this outages have literally separated the "boys from the men", the price game has and will never be sustainable.

If I was you I would cancel the contract with your current provider and move to someone who understands and appreciates your needs and also has the muscle to deliver on an SLA and if they cannot they should be big enough to be sued.

Regards

Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya

Tel: +254722511225, +254202010696

  _____  

From: Edwin Onchari <eonchari at lynxbits.com>
To: 'robert yawe' <robertyawe at yahoo.co.uk> 
Cc: 'KICTAnet ICT Policy Discussions' <kictanet at lists.kictanet.or.ke> 
Sent: Thursday, 15 March 2012, 11:33
Subject: RE: [kictanet] ISP Mayhem

Yawe,

Paid or not, Safaricom has not been an exception in this mess…my organization and several others in the BPO/ITES industry whose lion’s share of clients are foreign, will find it a an uphill task in the foreseeable future convincing our clients that we are a safe bet for their business. We had just overcome this issue when the fiber landed ( I remember endless meetings to explain why we had latencies of over 2-3000ms just a couple of years ago), and now this!. The vandalism bill is long overdue and should be enacted asap among other measures to sort this out once and for all.

Best Regards,

Edwin 

From: kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke [mailto:kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke] On Behalf Of robert yawe
Sent: Thursday, March 15, 2012 10:26 AM
To: Edwin
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] ISP Mayhem

Hi,

Safaricom is up and running with a few expected hiccups, why don't we just ask them how they have been able to keep their clients operational even with the cutting of all fibre cables.

Redundancy is a cost and needs to be met by someone, so Eric the question should be "how much redundancy are you willing to pay for?"

Why hasn't anyone asked where exactly is this point where all the cables from Nairobi to Mombasa converge?  The Teams & EASSy cables where cut by an anchor because they run parallel and next to each other, assuming they are not one and the same cable.

Regards

PS.  Just incase my intentions are misunderstood I would like to make it clear that this is not a paid post but even if it was would I really confirm it,  hmmmm.

Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya

Tel: +254722511225, +254202010696

  _____  

From: Eric M.K Osiakwan <emko at internetresearch.com.gh>
To: robertyawe at yahoo.co.uk 
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke> 
Sent: Wednesday, 14 March 2012, 18:31
Subject: Re: [kictanet] ISP Mayhem

......i would be slow to make this a public policy challenge and rather beg the question, "what happened to redundancy in network planning?"

Eric here

On 14 Mar 2012, at 10:00, Harry Delano wrote:

Many thanks, all..

Looks we all crippled now.., right..? Time to consider some of this
infrastructure as strategic to National security..

Bw. PS...? 

Harry

-----Original Message-----
From: Francis Hook [mailto:francis.hook at gmail.com] 
Sent: Wednesday, March 14, 2012 12:31 PM
To: harry at comtelsys.co.ke
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] ISP Mayhem

And I think we need more diversity and more redundancy on the
terrestrial back bone - if two backhaul links between NBO and MSA go
down, its probably worse than one submarine cable cut.

On 14 March 2012 12:28, Francis Hook <francis.hook at gmail.com> wrote:

Zuku, TKL and Airtel too were down and seem partially restored  - word

from Zuku is that a link between NBO and MSA was affected.

On 14 March 2012 10:52, Harry Delano <harry at comtelsys.co.ke> wrote:

Who has any idea what’s happening. The List is too silent, or are we

affected

by the connectivity break-down…?

Seems Safaricom and Orange, are the only ones still standing on their

feet

as

per the last check..

Anyone..?

Harry

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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.

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The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.

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