[kictanet] ISP Mayhem

Wed Mar 14 17:11:03 EAT 2012

I'm leaning on the other side. If I were running a business reliant on connectivity between Nairobi and Mombasa, I'd insist on an sla with clear penalties. This is a network design issue too and as far as my business would be concerned I'd get a rebate. However:

Most customers DO NOT WANT to PAY for this level of service.  The ones who pay are most likely up at least as far as one of the service providers I know is concerned.

The other issue to look at is for instance your services like DNS. Users in Mombasa should never be affected by a finer cut between NBI and Msa. But most dns servers are in NBI. Downtime!. Same goes for mail servers etc.

My point is this is a design issue, product development issue, clients not asking the right questions issue etc as much as it is a policy issue. 

Gitau

Sent from my iPad

On 14 Mar 2012, at 13:18, Francis Hook <francis.hook at gmail.com> wrote:

> I think having a bill to impose penalties on contractors would only
> offer redress to the infrastructure owners and only treat the symptoms
> rather than the causes.   If anything the buck should stop with
> authorities in charge of urban planning and not the contractor who,
> IMHO might be working in very unclear conditions or lacking guidance
> or a framework.
> 
> Lets think back to the demolition (and wastage) of Nakumatt on Thika
> Road, the demolition of newly built units for the police near Moi
> Avenue, Syokimau, etc - none of those structures should have been put
> up in the first place.
> 
> As long as these underlying planning issues are not sorted out, ICT
> development will continue to suffer. Conversely this is why Konza is a
> good idea - start a city from scratch - sewers, power lines, water,
> fibre, etc - with everything in its place and taking into account
> modern urban planning.  Otherwise all we are doing is putting new wine
> in old wine skins.
> 
> 
> 
> 
> On 14 March 2012 12:53, James Mbugua <jgmbugua at gmail.com> wrote:
>> KDN, TELKOM KENYA, KPLC CABLE CUTS DOWN INTERNET IN KENYA
>> 
>> http://nairobitech.blogspot.com/2012/03/kdn-telkom-kenya-kplc-cable-cuts-down.html
>> 
>> 
>> On Wed, Mar 14, 2012 at 12:30 PM, Francis Hook <francis.hook at gmail.com> wrote:
>>> And I think we need more diversity and more redundancy on the
>>> terrestrial back bone - if two backhaul links between NBO and MSA go
>>> down, its probably worse than one submarine cable cut.
>>> 
>>> 
>>> On 14 March 2012 12:28, Francis Hook <francis.hook at gmail.com> wrote:
>>>> Zuku, TKL and Airtel too were down and seem partially restored  - word
>>>> from Zuku is that a link between NBO and MSA was affected.
>>>> 
>>>> 
>>>> On 14 March 2012 10:52, Harry Delano <harry at comtelsys.co.ke> wrote:
>>>>> 
>>>>> 
>>>>> Who has any idea what’s happening. The List is too silent, or are we
>>>>> affected
>>>>> 
>>>>> by the connectivity break-down…?
>>>>> 
>>>>> 
>>>>> 
>>>>> Seems Safaricom and Orange, are the only ones still standing on their feet
>>>>> as
>>>>> 
>>>>> per the last check..
>>>>> 
>>>>> 
>>>>> 
>>>>> Anyone..?
>>>>> 
>>>>> 
>>>>> 
>>>>> Harry
>>>>> 
>>>>> 
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>>>> 
>>>> 
>>>> --
>>>> Francis Hook
>>>> +254 733 504561
>>> 
>>> 
>>> 
>>> --
>>> Francis Hook
>>> +254 733 504561
>>> 
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> 
> 
> 
> -- 
> Francis Hook
> +254 733 504561
> 
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> 
> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform for people and institutions interested and involved in ICT policy and regulation. The network aims to act as a catalyst for reform in the ICT sector in support of the national aim of ICT enabled growth and development.
> 
> KICTANetiquette : Adhere to the same standards of acceptable behaviors online that you follow in real life: respect people's times and bandwidth, share knowledge, don't flame or abuse or personalize, respect privacy, do not spam, do not market your wares or qualifications.