[kictanet] ISP Mayhem

[Moses Muya]

That must have been a very nasty experience!In their defense,judging by the
ratio of such complaints to their number of clients,I would call this an
isolated case which cannot be compared to the many I've heard(and keep
hearing) about other smaller  ISPs! Nonetheless,the issue is not the number
of complaints but rather the resilience of these ISP's networks.We are
increasingly becoming a nation that is dependent on the internet,think KRA
and KNEC.The question remains whether we can trust these companies to
maintain access at all times to these services that we need.

On 14 March 2012 15:10, peter wakaba <peterwakaba at gmail.com> wrote:

> granted u r right on many counts, but one of my worst experiences was last
> year when my then employer switch from access kenya to safcom allegedly for
> more bandwidth. we had such down time for months  we actually called up the
> CEO himself one day to ask him for some dedication from his staff towards
> sorting out the issue, well they were sorted out but after all that teeth
> gnashing....
>



-- 
Kind Regards,

Moses Muya.
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