[kictanet] Interactive Voice Response System (IVRS)

[Esther Wanjau]

Thank you very much Waudo!


Esther Wanjau

							Directorate of e-Government

							Presidency & Cabinet Affairs Office

							

							email: esther.wanjau at kenya.go.ke

--- On Thu, 6/14/12, waudo siganga <emailsignet at mailcan.com> wrote:

From: waudo siganga <emailsignet at mailcan.com>
Subject: Re: [kictanet] Interactive Voice Response System (IVRS)
To: "Esther Wanjau" <esther_wanjau at yahoo.com>
Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
Date: Thursday, June 14, 2012, 6:43 AM



	
		
			Congratulations to you and the e-gov team for these developments Esther.
		
			 
		
			 
		
			On Thu, Jun 14, 2012, at 06:38 AM, Esther Wanjau wrote:
		
			
				
					
						
							Dear All,

							

							The Directorate of e-Government has developed an Interactive Voice Response System (IVRS) geared towards providing information about the services provided by the Government to the public. This is departure from the traditional methods of providing this information like through the media (print and electronic), or physical enquiries from where the services are provided. It is a mobile based application where the citizens can get this information. It is a one-stop-shop. The system has been motivated by the high number of citizens (over 65%) with the access to the mobile phones as well as the changing communication channels.

							

							Please call 0900007282 from from your phone to get government services.  For more information please visit www.e-government.go.ke.  Let us have some feedback.

							

							

							Esther Wanjau

							Directorate of e-Government

							Presidency & Cabinet Affairs Office

							

							email: esther.wanjau at kenya.go.ke
					
				
			
			
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