[kictanet] Weird Things ...

[Edwin Onchari]

Hi Paul,

 

Granted that you might be right to a certain level on your statement "we are
on course" in to  regard BPO/ITES; I beg to differ:

 

For instance, marketing Kenya as a destination has not been well thought
through; and in cases where some semblance of marketing has been done, the
outcome has been wanting. India; Malaysia, etc.did not jump into being
BPO/ITES giants overnight.they had to start from the bottom of the pyramid
(your traditional non-technical telemarketing and customer service) and from
here they  have developed the critical masses; driven by the need for
workers in the industry to grow from just taking calls to better paying jobs
such as testing software, high end accounting services, back office support,
engineering, etc.

 

While software certifications is a right step in the desired direction, it
is only one piece of the puzzle...we need to have other pieces in place.e.g.
complimentary certifications such as PCI (for the payment card industry);
HIPAA (for healthcare), etc domesticated. The  center of excellence or a
private sector driven regulatory body can be tasked to harmonize these. I am
afraid if we do not take a multi-pronged approach at it, we'll only have
ourselves to blame for not making any tangible impact.

 

Best Regards,

 

Edwin 

From: kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke
[mailto:kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke] On
Behalf Of Paul Kukubo
Sent: Wednesday, February 08, 2012 10:20 AM
To: Edwin
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] Weird Things ...

 

Eugene

The very definition of BPO/ITES suggests we are course. The strengthening of
software skills helps with our outsourcing journey. 
Despite certain constraints specifically on incentives to international
outsourcers wanting to locate here, the project to develop a centre of
excellence for BPO training is on course. (see www.ict.go.ke for details)

When we announced over 2 years ago that we would be doing this certification
among other things, we did not get any pushback. Yesterday a representative
from the software dev community attended our press conference and it was
encouraging to hear his perspective. Basically arguing that standards can
only make things better.

The choice to certify will be up to individuals and firms.

Regards

Paul Kukubo 
CEO Kenya ICT Board

On Tuesday, February 7, 2012, Eugene Lidede (Synergy) <eugene at synergy.co.ke>
wrote:
> Agosta,
>
>  
>
> Seems like KICTB has finally abandoned it BPO/ITES campaign and is on to
new things in the software development arena. Line up your team at PesaPal
to get this new certification least they churn substandard software going
forward.
>
> For once Mr. Liko, allow the wind to follow the smoke.
>
>  
>
>  
>
> Regards
>
>  
>
>  
>
> From: kictanet-bounces+eugene=synergy.co.ke at lists.kictanet.or.ke
[mailto:kictanet-bounces+eugene <mailto:kictanet-bounces%2Beugene>
=synergy.co.ke at lists.kictanet.or.ke] On Behalf Of Agosta Liko
> Sent: Sunday, February 05, 2012 2:00 PM
> To: Eugene Lidede
> Cc: KICTAnet ICT Policy Discussions
> Subject: [kictanet] Weird Things ...
>
>  
>
> Samsung launched its 2nd Engineering Academy with a local Educational
Institution
>
> The ICT Board on the other hand is working with a Foreign Institution to
launch a Kenyan software development certification
>
> :)
>
>

-- 
Paul Kukubo
Chief Executive Officer, Kenya ICT Board
PO Box 27150 - 00100
Nairobi, Kenya

12th Floor, Teleposta Towers Koinange Street

Tel +254 20 2089061, +254 20 2211960 
Fax: +254 20 2211962
website: www.ict.go.ke
local content project: www.tandaa.co.ke, www.facebook.com/tandaakenya
twitter:@tandaaKENYA
BPO Project: www. doitinkenya.co.ke
Digital Villages Project: www.pasha.co.ke


personal contacts
_______________

Cell: + 254 717 180001


skype: kukubopaul
googletalk: pkukubo
personal blog: www.paulkukubo.co.ke
personal twitter: @pkukubo


____________________
Vision: Kenya becomes a top ten global ICT hub

Mission: To champion and actively enable Kenya to adopt and exploit ICT,
through promotion of partnerships, investments and infrastructure growth for
socio economic enrichment 

  _____  

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