[kictanet] problem inherent in how mobile money transactions aredone

[Dorcas Muthoni]

This just happened to me 30 minutes ago. Luckily i just dismissed the caller
and asked them to call Safaricom to recover the money instead. I will just
forward the text to MPESA fraud. The call and SMS came from the same number
while ordinarily the SMS notifications came from MPESA.

Thanks Francis for raising this.

Muthoni

On Tue, Mar 15, 2011 at 3:54 PM, Safaricom Support
<Support at safaricom.co.ke>wrote:

>  Hi
>
>
>
> Kindly advise them to forward the texts to ‘333’ which is to our Mpesa
> Fraud team for further investigation.
>
>
>
> Regards
>
> Muchoki
>
>
>
> *From:* kictanet-bounces+support=safaricom.co.ke at lists.kictanet.or.ke[mailto:
> kictanet-bounces+support=safaricom.co.ke at lists.kictanet.or.ke] *On Behalf
> Of *Francis.Hook at gmail.com
> *Sent:* Tuesday, March 15, 2011 3:38 PM
> *To:* Safaricom Support
> *Cc:* KICTAnet ICT Policy Discussions
> *Subject:* [kictanet] problem inherent in how mobile money transactions
> aredone
>
>
>
> I have a colleague who received a rather suspect SMS that, at first glance
> seemed to advise of money rcvd from someone and a few minutes later someone
> called to say he had sent the money and error and has a crisis of sorts and
> would like the money sent back. I have seen this twice. Tricksters at work.
>
> When using mobile money I have always wondered about the privacy of such
> transactions since one is required to sign a sheet with details of the
> transactions - details which are clearly visible to everyone. I note both
> ZAP and Mpesa have such sheets. It would only take a keen eye to quickly
> pick out a number next to a high value, memorise it - under the pretext of
> doing a small transaction and then claim a victim within hours of the person
> depositing money into their account.
>
> I suppose unregistered mobile numbers must now be de-activated ASAP.
>
> Be on the look out.
>  *Note:*
> All emails sent from Safaricom Limited are subject to Safaricom’s Email
> Terms & Conditions. Please click here<http://www.safaricom.co.ke/index.php?id=954>to read the policy.
> ------------------------------
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-- 
Muthoni

My Blog: http://rugongo.blogspot.com/
--------------------------------------------
Mahatma Gandhi once said:-

First they ignore you,
Then they laugh at you,
Then they fight you,
AND THEN YOU WIN!!!
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