This just happened to me 30 minutes ago. Luckily i just dismissed the
caller and asked them to call Safaricom to recover the money instead. I
will just forward the text to MPESA fraud. The call and SMS came from the same number while ordinarily the SMS notifications came from MPESA.<br><br>Thanks Francis for raising this.<br><br>Muthoni<br><br><div class="gmail_quote">
On Tue, Mar 15, 2011 at 3:54 PM, Safaricom Support <span dir="ltr"><<a href="mailto:Support@safaricom.co.ke">Support@safaricom.co.ke</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt 0.8ex; border-left: 1px solid rgb(204, 204, 204); padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Hi</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Kindly advise them to forward the texts to ‘333’ which is to our
Mpesa Fraud team for further investigation.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Regards</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Muchoki</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<div style="border-width: 1pt medium medium; border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> kictanet-bounces+support=<a href="http://safaricom.co.ke" target="_blank">safaricom.co.ke</a>@<a href="http://lists.kictanet.or.ke" target="_blank">lists.kictanet.or.ke</a>
[mailto:<a href="mailto:kictanet-bounces%2Bsupport" target="_blank">kictanet-bounces+support</a>=<a href="http://safaricom.co.ke" target="_blank">safaricom.co.ke</a>@<a href="http://lists.kictanet.or.ke" target="_blank">lists.kictanet.or.ke</a>] <b>On
Behalf Of </b><a href="mailto:Francis.Hook@gmail.com" target="_blank">Francis.Hook@gmail.com</a><br>
<b>Sent:</b> Tuesday, March 15, 2011 3:38 PM<br>
<b>To:</b> Safaricom Support<br>
<b>Cc:</b> KICTAnet ICT Policy Discussions<br>
<b>Subject:</b> [kictanet] problem inherent in how mobile money transactions
aredone</span></p>
</div><div><div></div><div class="h5">
<p class="MsoNormal"> </p>
<p class="MsoNormal">I have a colleague who received a rather suspect SMS that,
at first glance seemed to advise of money rcvd from someone and a few minutes
later someone called to say he had sent the money and error and has a crisis of
sorts and would like the money sent back. I have seen this twice. Tricksters at
work.<br>
<br>
When using mobile money I have always wondered about the privacy of such
transactions since one is required to sign a sheet with details of the
transactions - details which are clearly visible to everyone. I note both ZAP
and Mpesa have such sheets. It would only take a keen eye to quickly pick out a
number next to a high value, memorise it - under the pretext of doing a small
transaction and then claim a victim within hours of the person depositing money
into their account.<br>
<br>
I suppose unregistered mobile numbers must now be de-activated ASAP. <br>
<br>
Be on the look out.</p>
</div></div></div>
<div><b>Note:</b></div>
<div><span style="font-weight: bold; font-size: 11pt; color: green; font-family: 'Century Gothic';" lang="EN-GB">All
emails sent from Safaricom Limited are subject to Safaricom’s Email Terms &
Conditions. Please click <a href="http://www.safaricom.co.ke/index.php?id=954" target="_blank"><span style="color: green;"><font color="#400080">here</font></span></a> to read the
policy. </span>
<hr>
</div>
<img src=""> <i>
</i>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Muthoni<br><br>My Blog: <a href="http://rugongo.blogspot.com/">http://rugongo.blogspot.com/</a><br>--------------------------------------------<br>Mahatma Gandhi once said:-<br>
<br>First they ignore you,<br>Then they laugh at you,<br>Then they fight you,<br>AND THEN YOU WIN!!!<br>