[kictanet] Progress Report Implementation Of The Mckinsey BPO/ITES STUDY RECOMMENDATIONS

[Edwin Onchari]

Hello Paul,

 

Thank you for the prompt response, and I look forward to getting
clarifications on the study.

 

On the Bellagio event, shall I assume that we now have a revised value
proposition for Kenya for the sector, and if so, could you kindly share the
same? I believe it is critical for industry players to align their
organizations' strategies with the country's value proposition and where
necessary offer input on the same. Also, will it be possible to have the
deliberations transmitted to social media outlets for the stakeholders that
will not be attending the event to follow the proceedings, and input?

 

Best Regards,

 

Edwin 

From: kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke
[mailto:kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke] On
Behalf Of Paul Kukubo
Sent: Friday, March 11, 2011 6:32 AM
To: Edwin
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] Progress Report Implementation Of The Mckinsey
BPO/ITES STUDY RECOMMENDATIONS

 

Listers

 

Edwin, thank you for your email.

 

Will provide a comprehensive response later. Meanwh fiilend attached an
update on the forthcoming Kenya ICT Board Value Proposition Summit to be
held in Bellagio Italy next week which I have also written about severally.

 

 

Paul Kukubo
Chief Executive Officer, Kenya ICT Board
PO Box 27150 - 00100
Nairobi, Kenya

12th Floor, Teleposta Towers Koinange Street

Tel +254 20 2089061, +254 20 2211960 
Fax: +254 20 2211962
website: www.ict.go.ke
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twitter:@tandaaKENYA
BPO Project: www. doitinkenya.co.ke
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personal contacts
_______________

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through promotion of partnerships, investments and infrastructure growth for
socio economic enrichment 



On Thu, Mar 10, 2011 at 5:22 PM, Edwin Onchari <eonchari at lynxbits.com>
wrote:

Listers,

 

For the benefit of those that closely follow the outsourcing sector goings
on, this progress report was posted on the KICTB website. Access to such
information minimizes unnecessary queries by the private sector to the
concerned agencies and affords all stakeholders a standard script to read
from. 

 

As I read this report and while 50% of 70% of the recommendations have been
achieved, I feel that the following status points need further
clarification:

 

1.       Under the "Launch a go-to market campaign to bring investors" -
from the 12 or so targeted international events in 2010, what are the
success numbers? How many firms have expressed interest in
investing/outsourcing to Kenya? Did they partner/expressed interest to
partner with any firm in Kenya? Did they have contacts of these
organizations in Kenya? Did Kenyan firms send have their profiles included
in any marketing materials by the board at these events?

2.       Prioritize large scale operators - Is this strategy working? How
many operations that are under this threshold are successfully doing
business in Kenya? Is the lack of 250 seat capacity operations as a result
of lack of business, limited access to funding or lack of industry
knowledge?

3.       Government commitment to the industry - are the special economic
zones extendable to foreign firms only or has this been applied to local
firms that have onshore (Kenyan company outsourcing to a Kenyan firm) work?
What is the criteria for special economic zone exemptions? Which agency is
responsible for which licenses, exemptions, etc?

4.       Improve the international perception of Kenya.as the country awaits
for a NASSCOM type body to emerge -  Does this report recommend then that
the BPO/ITES working group assumes the role of the industry body? Does the
board/ working group have guidelines for the industry?

5.       Is the BPO syndicate committee in place? Who are the members and
what are their roles?

 

Best Regards,

 

Edwin M Onchari

0720755951

eonchari at lynxbits.com

 


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