[kictanet] Usage Reports from Safaricom for Prepaid Customers

[waudo siganga]

I have also tried it but its like the service is actually not
working.

On Mon, 07 Mar 2011 11:35 +0300, "Edwin Onchari"
<eonchari at lynxbits.com> wrote:

Hi Maryann,


I am unable to register on your site. I am getting a “ the
introduced mobile number was not found”. I have been a registered
M-Pesa user since the beginning of the service. Do I need to fill
in another registration form for my number ? Again?


Best Regards,


Edwin

From: kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke
[mailto:kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.
ke] On Behalf Of Edwin Onchari
Sent: Monday, March 07, 2011 11:11 AM
To: Edwin
Cc: 'KICTAnet ICT Policy Discussions'
Subject: Re: [kictanet] Usage Reports from Safaricom for Prepaid
Customers


Thanks Maryann, let me check it out


Best Regards,


Edwin


From: Maryann Michuki [mailto:MMichuki at Safaricom.co.ke]
Sent: Monday, March 07, 2011 11:05 AM
To: Edwin Onchari
Cc: KICTAnet ICT Policy Discussions
Subject: RE: [kictanet] Usage Reports from Safaricom for Prepaid
Customers


Edwin,


Safaricom Web Self Care gives you access to information related
to your mobile number


Access Safaricom Self Care on [1]https://selfcare.safaricom.co.ke


Other features currently available are;


·         PostPay Bill Enquiry

·         Bill in Progress Enquiry

·         PostPay Bill Downloads (PDF & Excel)

·         PrePay Top-Up History

·         Bonga Points Registration & Enrolment

·         Bonga Points Accumulation History

·         Bonga Points Non Merchandise Redemption

·         Bonga Points Merchandise Redemption

·         Bonga Points Redemption History

·         Internet & Data settings via OTA

·         Creation of Service Requests

·         Email Feedback to Safaricom


Kind Regards,

Maryann


From:
kictanet-bounces+mmichuki=safaricom.co.ke at lists.kictanet.or.ke
[mailto:kictanet-bounces+mmichuki=safaricom.co.ke at lists.kictanet.
or.ke] On Behalf Of Edwin Onchari
Sent: Monday, March 07, 2011 10:53 AM
To: Maryann Michuki
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] Usage Reports from Safaricom for Prepaid
Customers


Listers,


Is anyone aware, where on the Safaricom site I can access usage
on my prepaid line. Lately, my faithful KSHS 100 weekly credit
gets used up mighty fast. I would like to view the history on my
account to ensure that I am not being ripped off somehow. Do any
of the other Telkoms have this facility?


Edwin


Note:

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References

1. https://selfcare.safaricom.co.ke/
2. http://www.safaricom.co.ke/index.php?id=954
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