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.shape {behavior:url(#default#VML);} --></style><title></title><style type="text/css"><!-- body{padding:1ex;margin:0px;font-family:sans-serif;font-size:small;}a[href]{color:-moz-hyperlinktext !important;text-decoration:-moz-anchor-decoration;}blockquote{margin:0;border-left:2px solid #144fae;padding-left:1em;}blockquote blockquote{border-color:#006312;}blockquote blockquote blockquote{border-color:#540000;} --></style></head><body><div style="font-family: Arial; font-size: medium;" dir="ltr"><div>I have also tried it but its like the service is actually not working. </div>
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<div>On Mon, 07 Mar 2011 11:35 +0300, "Edwin Onchari" <eonchari@lynxbits.com> wrote:</div>
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<p class="me45334MsoNormal"><span style="color: #1f497d">Hi Maryann,<o:p></o:p></span></p>
<p class="me45334MsoNormal"><span style="color: #1f497d"><o:p> </o:p></span></p>
<p class="me45334MsoNormal"><span style="color: #1f497d">I am unable to register on your site. I am getting a “ the introduced mobile number was not found”. I have been a registered M-Pesa user since the beginning of the service. Do I need to fill in another registration form for my number ? Again?<o:p></o:p></span></p>
<p class="me45334MsoNormal"><span style="color: #1f497d"><o:p> </o:p></span></p>
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<p class="me45334MsoNormal"><span style="color: #1f497d">Best Regards,<o:p></o:p></span></p>
<p class="me45334MsoNormal"><span style="color: #1f497d"><o:p> </o:p></span></p>
<p class="me45334MsoNormal"><span style="color: #1f497d">Edwin <o:p></o:p></span></p>
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<div style="border-bottom: medium none; border-left: medium none; padding-bottom: 0in; padding-left: 0in; padding-right: 0in; border-top: #b5c4df 1pt solid; border-right: medium none; padding-top: 3pt">
<p class="me45334MsoNormal"><!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold"><span style="font-family: "Tahoma", "sans-serif"; font-size: 10pt">From:</span><!--/*SC*//defang_b/*EC*/--></span><span style="font-family: "Tahoma", "sans-serif"; font-size: 10pt"> kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke [mailto:kictanet-bounces+eonchari=lynxbits.com@lists.kictanet.or.ke] <!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">On Behalf Of <!--/*SC*//defang_b/*EC*/--></span>Edwin Onchari<br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">Sent:<!--/*SC*//defang_b/*EC*/--></span> Monday, March 07, 2011 11:11 AM<br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">To:<!--/*SC*//defang_b/*EC*/--></span> Edwin<br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">Cc:<!--/*SC*//defang_b/*EC*/--></span> 'KICTAnet ICT Policy Discussions'<br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">Subject:<!--/*SC*//defang_b/*EC*/--></span> Re: [kictanet] Usage Reports from Safaricom for Prepaid Customers<o:p></o:p></span></p>
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<p class="me45334MsoNormal"><o:p> </o:p></p>
<p class="me45334MsoNormal"><span style="color: #1f497d">Thanks Maryann, let me check it out<o:p></o:p></span></p>
<p class="me45334MsoNormal"><span style="color: #1f497d"><o:p> </o:p></span></p>
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<p class="me45334MsoNormal"><span style="color: #1f497d">Best Regards,<o:p></o:p></span></p>
<p class="me45334MsoNormal"><span style="color: #1f497d"><o:p> </o:p></span></p>
<p class="me45334MsoNormal"><span style="color: #1f497d">Edwin <o:p></o:p></span></p>
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<p class="me45334MsoNormal"><span style="color: #1f497d"><o:p> </o:p></span></p>
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<div style="border-bottom: medium none; border-left: medium none; padding-bottom: 0in; padding-left: 0in; padding-right: 0in; border-top: #b5c4df 1pt solid; border-right: medium none; padding-top: 3pt">
<p class="me45334MsoNormal"><!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold"><span style="font-family: "Tahoma", "sans-serif"; font-size: 10pt">From:</span><!--/*SC*//defang_b/*EC*/--></span><span style="font-family: "Tahoma", "sans-serif"; font-size: 10pt"> Maryann Michuki [mailto:MMichuki@Safaricom.co.ke] <br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">Sent:<!--/*SC*//defang_b/*EC*/--></span> Monday, March 07, 2011 11:05 AM<br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">To:<!--/*SC*//defang_b/*EC*/--></span> Edwin Onchari<br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">Cc:<!--/*SC*//defang_b/*EC*/--></span> KICTAnet ICT Policy Discussions<br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">Subject:<!--/*SC*//defang_b/*EC*/--></span> RE: [kictanet] Usage Reports from Safaricom for Prepaid Customers<o:p></o:p></span></p>
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<p class="me45334MsoNormal"><o:p> </o:p></p>
<p class="me45334MsoNormal"><span lang="EN-GB" style="color: #1f497d">Edwin, <o:p></o:p></span></p>
<p class="me45334MsoNormal"><span lang="EN-GB" style="color: #1f497d"><o:p> </o:p></span></p>
<p class="me45334MsoNormal"><span lang="EN-GB" style="color: #1f497d">Safaricom Web Self Care gives you access to information related to your mobile number <o:p></o:p></span></p>
<p class="me45334MsoNormal"><span lang="EN-GB" style="color: #1f497d"><o:p> </o:p></span></p>
<p class="me45334MsoNormal"><span lang="EN-GB" style="color: #1f497d">Access Safaricom Self Care on </span><span lang="EN-GB"><a href="https://selfcare.safaricom.co.ke">https://selfcare.safaricom.co.ke</a><o:p></o:p></span></p>
<p class="me45334MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="me45334MsoNormal"><span lang="EN-GB" style="color: #1f497d">Other features currently available are; <o:p></o:p></span></p>
<p class="me45334MsoNormal"><span lang="EN-GB" style="color: #1f497d"><o:p> </o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">PostPay Bill Enquiry<o:p></o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">Bill in Progress Enquiry <o:p></o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">PostPay Bill Downloads (PDF & Excel)<o:p></o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">PrePay Top-Up History<o:p></o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">Bonga Points Registration & Enrolment<o:p></o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">Bonga Points Accumulation History<o:p></o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">Bonga Points Non Merchandise Redemption<o:p></o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">Bonga Points Merchandise Redemption<o:p></o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">Bonga Points Redemption History<o:p></o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">Internet & Data settings via OTA <o:p></o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">Creation of Service Requests<o:p></o:p></span></p>
<p class="me45334MsoListParagraph" style="text-indent: -0.25in; mso-list: l0 level1 lfo2"><!--/*SC*//*SC*/[if !supportLists]/*EC*/--><span lang="EN-GB" style="font-family: Symbol; color: #1f497d"><span style="mso-list: Ignore">·<span style="font: 7pt "Times New Roman""> </span></span></span><!--/*SC*/[endif]/*EC*//*EC*/--><span lang="EN-GB" style="color: #1f497d">Email Feedback to Safaricom<o:p></o:p></span></p>
<p class="me45334MsoNormal"><span lang="EN-GB" style="color: #1f497d"><o:p> </o:p></span></p>
<p class="me45334MsoNormal"><span lang="EN-GB" style="color: #1f497d">Kind Regards,<o:p></o:p></span></p>
<p class="me45334MsoNormal"><span lang="EN-GB" style="color: #1f497d">Maryann <o:p></o:p></span></p>
<p class="me45334MsoNormal"><span lang="EN-GB" style="color: #1f497d"><o:p> </o:p></span></p>
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<p class="me45334MsoNormal"><!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold"><span style="font-family: "Tahoma", "sans-serif"; font-size: 10pt">From:</span><!--/*SC*//defang_b/*EC*/--></span><span style="font-family: "Tahoma", "sans-serif"; font-size: 10pt"> kictanet-bounces+mmichuki=safaricom.co.ke@lists.kictanet.or.ke [mailto:kictanet-bounces+mmichuki=safaricom.co.ke@lists.kictanet.or.ke] <!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">On Behalf Of <!--/*SC*//defang_b/*EC*/--></span>Edwin Onchari<br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">Sent:<!--/*SC*//defang_b/*EC*/--></span> Monday, March 07, 2011 10:53 AM<br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">To:<!--/*SC*//defang_b/*EC*/--></span> Maryann Michuki<br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">Cc:<!--/*SC*//defang_b/*EC*/--></span> KICTAnet ICT Policy Discussions<br>
<!--/*SC*/defang_b/*EC*/--><span style="font-weight: bold">Subject:<!--/*SC*//defang_b/*EC*/--></span> [kictanet] Usage Reports from Safaricom for Prepaid Customers<o:p></o:p></span></p>
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<p class="me45334MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="me45334MsoNormal">Listers,<o:p></o:p></p>
<p class="me45334MsoNormal"><o:p> </o:p></p>
<p class="me45334MsoNormal">Is anyone aware, where on the Safaricom site I can access usage on my prepaid line. Lately, my faithful KSHS 100 weekly credit gets used up mighty fast. I would like to view the history on my account to ensure that I am not being ripped off somehow. Do any of the other Telkoms have this facility? <o:p></o:p></p>
<p class="me45334MsoNormal"><o:p> </o:p></p>
<p class="me45334MsoNormal">Edwin<o:p></o:p></p>
<p class="me45334MsoNormal"><o:p> </o:p></p>
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<p>Email had 1 attachment:</p>
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<li><code>image001.jpg</code><br>
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