[kictanet] Usage Reports from Safaricom for Prepaid Customers

[Edwin Onchari]

Hi Maryann,

 

I am unable to register on your site. I am getting a " the introduced mobile
number was not found". I have been a registered M-Pesa user since the
beginning of the service. Do I need to fill in another registration form for
my number ? Again?

 

Best Regards,

 

Edwin 

From: kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke
[mailto:kictanet-bounces+eonchari=lynxbits.com at lists.kictanet.or.ke] On
Behalf Of Edwin Onchari
Sent: Monday, March 07, 2011 11:11 AM
To: Edwin
Cc: 'KICTAnet ICT Policy Discussions'
Subject: Re: [kictanet] Usage Reports from Safaricom for Prepaid Customers

 

Thanks Maryann, let me check it out

 

Best Regards,

 

Edwin 

 

From: Maryann Michuki [mailto:MMichuki at Safaricom.co.ke] 
Sent: Monday, March 07, 2011 11:05 AM
To: Edwin Onchari
Cc: KICTAnet ICT Policy Discussions
Subject: RE: [kictanet] Usage Reports from Safaricom for Prepaid Customers

 

Edwin, 

 

Safaricom Web Self Care gives you access to information related to your
mobile number 

 

Access Safaricom Self Care on https://selfcare.safaricom.co.ke

 

Other features currently available are; 

 

.         PostPay Bill Enquiry

.         Bill in Progress Enquiry 

.         PostPay Bill Downloads (PDF & Excel)

.         PrePay Top-Up History

.         Bonga Points Registration & Enrolment

.         Bonga Points Accumulation History

.         Bonga Points Non Merchandise Redemption

.         Bonga Points Merchandise Redemption

.         Bonga Points Redemption History

.         Internet & Data settings via OTA 

.         Creation of Service Requests

.         Email Feedback to Safaricom

 

Kind Regards,

Maryann 

 

From: kictanet-bounces+mmichuki=safaricom.co.ke at lists.kictanet.or.ke
[mailto:kictanet-bounces+mmichuki=safaricom.co.ke at lists.kictanet.or.ke] On
Behalf Of Edwin Onchari
Sent: Monday, March 07, 2011 10:53 AM
To: Maryann Michuki
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] Usage Reports from Safaricom for Prepaid Customers

 

Listers,

 

Is anyone aware, where on the Safaricom site I can access usage on my
prepaid line. Lately, my faithful KSHS 100 weekly credit gets used up mighty
fast. I would like to view the history on my account to ensure that I am not
being ripped off somehow. Do any of the other Telkoms have this facility? 

 

Edwin

 

Note:

All emails sent from Safaricom Limited are subject to Safaricom's Email
Terms & Conditions. Please click
<http://www.safaricom.co.ke/index.php?id=954> here to read the policy. 

  _____  

Image removed by sender.  

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.kictanet.or.ke/pipermail/kictanet/attachments/20110307/c619a07c/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 823 bytes
Desc: not available
URL: <https://lists.kictanet.or.ke/pipermail/kictanet/attachments/20110307/c619a07c/attachment.jpg>