[kictanet] Usage Reports from Safaricom for Prepaid Customers

Maryann Michuki MMichuki at Safaricom.co.ke
Mon Mar 7 11:04:44 EAT 2011


Edwin, 

 

Safaricom Web Self Care gives you access to information related to your
mobile number 

 

Access Safaricom Self Care on https://selfcare.safaricom.co.ke

 

Other features currently available are; 

 

*         PostPay Bill Enquiry

*         Bill in Progress Enquiry 

*         PostPay Bill Downloads (PDF & Excel)

*         PrePay Top-Up History

*         Bonga Points Registration & Enrolment

*         Bonga Points Accumulation History

*         Bonga Points Non Merchandise Redemption

*         Bonga Points Merchandise Redemption

*         Bonga Points Redemption History

*         Internet & Data settings via OTA 

*         Creation of Service Requests

*         Email Feedback to Safaricom

 

Kind Regards,

Maryann 

 

From: kictanet-bounces+mmichuki=safaricom.co.ke at lists.kictanet.or.ke
[mailto:kictanet-bounces+mmichuki=safaricom.co.ke at lists.kictanet.or.ke]
On Behalf Of Edwin Onchari
Sent: Monday, March 07, 2011 10:53 AM
To: Maryann Michuki
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] Usage Reports from Safaricom for Prepaid Customers

 

Listers,

 

Is anyone aware, where on the Safaricom site I can access usage on my
prepaid line. Lately, my faithful KSHS 100 weekly credit gets used up
mighty fast. I would like to view the history on my account to ensure
that I am not being ripped off somehow. Do any of the other Telkoms have
this facility? 

 

Edwin

 


#####################################################################################
NOTE:
All emails sent from Safaricom Limited are subject to Safaricom’s Email Terms & Conditions. Please click here to read the policy.
 
#####################################################################################


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.kictanet.or.ke/pipermail/kictanet/attachments/20110307/fa8e152a/attachment.htm>


More information about the KICTANet mailing list