[kictanet] Usage Reports from Safaricom for Prepaid Customers
Maryann Michuki
MMichuki at Safaricom.co.ke
Mon Mar 7 11:04:44 EAT 2011
Edwin,
Safaricom Web Self Care gives you access to information related to your
mobile number
Access Safaricom Self Care on https://selfcare.safaricom.co.ke
Other features currently available are;
* PostPay Bill Enquiry
* Bill in Progress Enquiry
* PostPay Bill Downloads (PDF & Excel)
* PrePay Top-Up History
* Bonga Points Registration & Enrolment
* Bonga Points Accumulation History
* Bonga Points Non Merchandise Redemption
* Bonga Points Merchandise Redemption
* Bonga Points Redemption History
* Internet & Data settings via OTA
* Creation of Service Requests
* Email Feedback to Safaricom
Kind Regards,
Maryann
From: kictanet-bounces+mmichuki=safaricom.co.ke at lists.kictanet.or.ke
[mailto:kictanet-bounces+mmichuki=safaricom.co.ke at lists.kictanet.or.ke]
On Behalf Of Edwin Onchari
Sent: Monday, March 07, 2011 10:53 AM
To: Maryann Michuki
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] Usage Reports from Safaricom for Prepaid Customers
Listers,
Is anyone aware, where on the Safaricom site I can access usage on my
prepaid line. Lately, my faithful KSHS 100 weekly credit gets used up
mighty fast. I would like to view the history on my account to ensure
that I am not being ripped off somehow. Do any of the other Telkoms have
this facility?
Edwin
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