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<div class=Section1>
<p class=MsoNormal><span style='color:#1F497D'>Edwin, <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Safaricom Web Self Care gives
you access to information related to your mobile number <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Access Safaricom Self Care on </span><a
href="https://selfcare.safaricom.co.ke">https://selfcare.safaricom.co.ke</a><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Other features currently
available are; <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>PostPay Bill Enquiry<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Bill in Progress
Enquiry <o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>PostPay Bill
Downloads (PDF & Excel)<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>PrePay Top-Up
History<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Bonga Points
Registration & Enrolment<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Bonga Points
Accumulation History<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Bonga Points Non
Merchandise Redemption<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Bonga Points
Merchandise Redemption<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Bonga Points
Redemption History<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Internet & Data
settings via OTA <o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Creation of Service
Requests<o:p></o:p></span></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]><span style='color:#1F497D'>Email Feedback to
Safaricom<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Kind Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Maryann <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> kictanet-bounces+mmichuki=safaricom.co.ke@lists.kictanet.or.ke
[mailto:kictanet-bounces+mmichuki=safaricom.co.ke@lists.kictanet.or.ke] <b>On
Behalf Of </b>Edwin Onchari<br>
<b>Sent:</b> Monday, March 07, 2011 10:53 AM<br>
<b>To:</b> Maryann Michuki<br>
<b>Cc:</b> KICTAnet ICT Policy Discussions<br>
<b>Subject:</b> [kictanet] Usage Reports from Safaricom for Prepaid Customers<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-US>Listers,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Is anyone aware, where on the Safaricom
site I can access usage on my prepaid line. Lately, my faithful KSHS 100 weekly
credit gets used up mighty fast. I would like to view the history on my account
to ensure that I am not being ripped off somehow. Do any of the other Telkoms
have this facility? <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Edwin<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
</div>
<DIV><STRONG>Note:</STRONG></DIV>
<DIV><SPAN lang=EN-GB
style="FONT-WEIGHT: bold; FONT-SIZE: 11pt; COLOR: green; FONT-FAMILY: 'Century Gothic'">All
emails sent from Safaricom Limited are subject to Safaricom�s Email Terms &
Conditions. Please click <A
href="http://www.safaricom.co.ke/index.php?id=954"><SPAN
style="COLOR: green"><FONT color=#400080>here</FONT></SPAN></A> to read the
policy. </SPAN>
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src="http://www.safaricom.co.ke/fileadmin/signaturefiles/MpesaTip1.JPG"> </SPAN></B><EM>
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