[kictanet] A true innovation?
Barrack Otieno
otieno.barrack at gmail.com
Mon Jun 27 19:04:44 EAT 2011
@ Andrea, you hit the nail on the head, sometimes i feel that public
transport is the governments responsibility, it can help it attain 1
trillion pap and leave us a happier lot.
On Mon, Jun 27, 2011 at 7:01 PM, Barrack Otieno <otieno.barrack at gmail.com>wrote:
> Very well Stanley it would be interesting if somebody can organise a site
> visit so that we talk on the ground for purposes of sharing knowledge, none
> theless we are looking forwad to seeing the system in action, i would be
> interested to see how KBMS uses the data from the present Legacy machines
> and how effective the information is. Thank you for the information.
>
>
> On Mon, Jun 27, 2011 at 1:21 PM, stanley_murage at yahoo.com <
> stanley_murage at yahoo.com> wrote:
>
>> I have enjoyed with interest the debate on KBSM adopting information
>> technology in their operations. It would be good to state that they have
>> been working on an e-ticketing and fleet management system since early last
>> year. It is now in its pilot stage. Hopefully soon, it should be
>> operational, initially together with the old system until complete phase
>> out. Proper customization of technology and business methods, now and in
>> future , are the two major constraints.
>>
>> S.K.Murage
>>
>>
>> ----- Reply message -----
>> From: "robert yawe" <robertyawe at yahoo.co.uk>
>> Date: Mon, Jun 27, 2011 09:11
>> Subject: [kictanet] A true innovation?
>> To: <stanley_murage at yahoo.com>
>> Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
>>
>>
>> Barrack,
>>
>> The reason I am trying to put across is that KBMS retains their old
>> faithful
>> system because there is no alternative being offered. This means that
>> there is
>> an untapped opportunity.
>>
>> On the issue of issuing tickets at least KBMS receives 80-90% of the
>> moneys due
>> to it, the other operators have absolutely no record keeping or collection
>>
>> system which would mean that the owners will be lucky to receive more than
>> 50%
>> of the takings.
>>
>> A lack of monitoring in any business is a sure recipe for failure, I have
>> seen
>> this even in technology environments like cyber cafes where billing
>> systems do
>> not capture revenue from printing and CD writing. In the ISP business many
>> did
>> not implement integrated billing systems allowing their staff to run
>> virtual
>> organisations. They never realised where the lick was even after firing
>> half
>> the staff and still continue to haemorrhage.
>>
>> I again reiterate, we need to apply technology and not just peddle
>> technology
>> for its own sake.
>>
>> Regards
>>
>> PS. Technology is love and love shall overcome all - Creator of the
>> Plasma
>> Display screen.
>> Robert Yawe
>> KAY System Technologies Ltd
>> Phoenix House, 6th Floor
>> P O Box 55806 Nairobi, 00200
>> Kenya
>>
>>
>> Tel: +254722511225, +254202010696
>>
>>
>>
>>
>> ________________________________
>> From: Barrack Otieno <otieno.barrack at gmail.com>
>> To: robert yawe <robertyawe at yahoo.co.uk>; KICTAnet ICT Policy Discussions
>>
>> <kictanet at lists.kictanet.or..ke>
>> Sent: Fri, 24 June, 2011 18:48:59
>> Subject: Re: [kictanet] A true innovation?
>>
>> Bobby,
>>
>> I agree with you ,however I also think increased efficiencies are
>> bound to benefit the sector and the public as a whole, I am not
>> pouring cold water on the legacy systems at KBS but a change is as
>> good as a rest, I mentioned TPG since I found it to be a very modern
>> and efficient way of managing transport, furthermore the buses are
>> managed and owned by the county, of interest is the fact that the
>> system is almost similar to the megarider that KBMS had implemented
>> but which flopped, ever noticed how some of those conductors avoid
>> issuing tickets when they know the inspectors are not around, this is
>> what is killing the companies if only we can propose a system that
>> minimizes the interaction between humans and money.
>>
>> On 6/24/11, robert yawe <robertyawe at yahoo.co.uk> wrote:
>> > Hi Barrack,
>> >
>> > You are doing exactly what I said we should avoid as techies, we need to
>> > take
>> > our clients from what the know to where we want them to go if you get to
>> > the destination too quickly there will be resistance.
>> >
>> > As a developing Nation we need to create jobs, Smart Bus tried the smart
>> > card
>> > issue but it failed as we are not yet disciplined enough to be left
>> > unsupervised. City Council of Nairobi has been unable to replace the
>> > parking
>> > attendants even with Kisia at the helm, we need to appreciate that there
>> is
>> > more
>> > to labour intensive applications can just a lack of technology.
>> >
>> >
>> > The Kenya Bus system goes beyond just the ticketing machine, any changes
>> > will
>> > need to be effected from the backend towards the front end which is the
>> > bus/matatu/boda boda.
>> >
>> > Virtual City have shown how a previously manual process can be automated
>> > without
>> > getting rid of staff but by empowering them to become more productive.
>> >
>> > Regards
>> >
>> > Robert Yawe
>> > KAY System Technologies Ltd
>> > Phoenix House, 6th Floor
>> > P O Box 55806 Nairobi, 00200
>> > Kenya
>> >
>> >
>> > Tel: +254722511225, +254202010696
>> >
>> >
>> >
>> >
>> > ________________________________
>> > From: Barrack Otieno <otieno.barrack at gmail.com>
>> > To: robert yawe <robertyawe at yahoo..co.uk>
>> > Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or..ke>
>>
>> > Sent: Fri, 24 June, 2011 9:21:43
>> > Subject: Re: [kictanet] A true innovation?
>> >
>> > Bobby,
>> >
>> > I think the problem could be bigger than ticketing but the whole
>> management
>> > set
>> > up. I found www.tpg.ch to be quite efficient because of centralised
>> > management.
>> > You pay for the card monthly or weekly and your details are stored in a
>> > magnetic strip card, the buses have no conductors but the company has
>> > contracted
>> > special Police who jump into the bus at random and will slap a hefty
>> fine
>> > (instant justice) on anyone found in the bus without a valid ticket or
>> card.
>> > The
>> > buses of course also have the automatic ticket dispensers where you drop
>> in
>> > a
>> > coin or slot your card, considering that the buses are managed by the
>> county
>> > it
>> > might be a model worth studying despite the fact that we are likely to
>> > experience resistance from those manning the transport sector which is
>> > already a
>> > mess and reverses all the gains we make as a nation due to the
>> > inefficiencies.
>> >
>> > Best Regards
>> >
>> >
>> > On Fri, Jun 24, 2011 at 8:28 AM, robert yawe <robertyawe at yahoo.co.uk>
>> wrote:
>> >
>> > Phares,
>> >>
>> >>
>> >>I would like to disagree with you on the point of cost of the device,
>> the
>> >>problem with most of us technical people is that we are unable to sell
>> the
>> >> true
>> >>benefits of a the solution we offer as we look at the solution from a
>> >> technical
>> >>point than a business point.
>> >>
>> >>
>> >>We need to be able to sell the business solution not the technology at
>> >> which
>> >>point the US$ 2,000/- will be looked at an asset acquisition that by
>> >> definition
>> >>will improve the bottom line. A quick one could be why not make the
>> ticket
>> >>
>> >>larger and then sell advertising space on it, I know I get bored when
>> >> travelling
>> >>as the average trip takes at least 15 minutes.
>> >>
>> >>
>> >>The reason that ticketing device is strong at the core of KBMC's system
>> is
>> >>because it delivers all we need to do to offer an upgrade that retains
>> the
>> >>current functionality and then moves them forward from there.
>> >>
>> >>
>> >>I have had the opportunity to see what Kenya Business Management Company
>> >> does
>> >>with the data collected from those perceived archaic tickets dispensers
>> >> coupled
>> >>with the route records filled by the conductor at predefined locations
>> and
>> >> it is
>> >>a marvel.
>> >>
>> >>
>> >>Watch Kenya Bus Management Company has we phase out the 14 sitters, and
>> it
>> >> is a
>> >>target market that any forward thinking developer should look into.
>> >>
>> >>
>> >>City Hopper did not take on an efficient ticketing system and neither a
>> >> route
>> >>planning application because not even Thuo appreciated those metal
>> gadgets
>> >> in
>> >>all the time he was MD of Kenya Bus.
>> >>
>> >>Robert Yawe
>> >>KAY System Technologies Ltd
>> >>Phoenix House, 6th Floor
>> >>P O Box 55806 Nairobi, 00200
>> >>Kenya
>> >>
>> >>
>> >>Tel: +254722511225, +254202010696
>> >>
>> >>
>> >>
>> >>
>> >>
>> > ________________________________
>> > From: Phares Kariuki <pkariuki at gmail.com>
>> >>To: robert yawe <robertyawe at yahoo.co.uk>
>> >>Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
>> >>Sent: Fri, 24 June, 2011 8:10:20
>> >>Subject: Re: [kictanet] A true innovation?
>> >>
>> >>
>> >>Speaking from personal experience, the problem with the ticketing
>> machines
>> >> is
>> >>one of management on the part of the bus company owners... There have
>> been
>> >>attempts to get rugged ticketing devices (the sort that farmers choice
>> etc
>> >> use
>> >>when on the road) but they are not keen on them... One rugged device is
>> >> around
>> >>2,000 USD. For 10 of them, you would need to invest in what would
>> otherwise
>> >> be a
>> >>down-payment for a bus... Additionally the additional cost with regards
>> to
>> >> human
>> >>resource and other ICT infrastructure is not considered worth it, by the
>> >> bus
>> >>companies... It's an unfortunate situation, given the obvious benefits a
>> >> tech
>> >>based system would have. The sad thing is all 3 major bus companies have
>> >>basically reached a stagnation point with regards to operational
>> >> efficiency and
>> >>have barely increased their fleetsize in the last five years (proof is
>> the
>> >> fact
>> >>that new bus companies, City Shuttle et al are coming into the space).
>> >>
>> >>
>> >>
>> >>On Thu, Jun 23, 2011 at 12:58 PM, robert yawe <robertyawe at yahoo.co.uk>
>> >> wrote:
>> >>
>> >>Hi Listers,
>> >>>
>> >>>
>> >>>A few days ago an was in a Kenya Bus and got a deja vu moment as I
>> looked
>> >>> at the
>> >>>conductor standing in front of me dispensing his ticket.
>> >>>
>> >>>
>> >>>
>> http://quadrantshift.co.ke/wp-content/uploads/2011/06/kbs-ticket-machine.jpg.
>> >>>
>> >>>
>> >>>The moment tool me back to 1978 and I a sitting in a number 29 bus
>> coming
>> >>> from
>> >>>Eastleigh, where I went to school (now you can understand my lack
>> >>>of etiquette at times) to Buru Buru where we lived.
>> >>>
>> >>>
>> >>>
>> >>>To date the machine remains the same with what seems to be a very basic
>> >>>activity, dispensing tickets. Which would explain why it remains the
>> same
>> >>> no
>> >>>fancy additions or features, but what many of you might not know is
>> that
>> >>> it
>> >>>seats at the heart of a very elaborate system.
>> >>>
>> >>>
>> >>>This easily overlooked device gives Kenya Bus Management Company the
>> >>> wealth of
>> >>>information that keeps them ahead of the pack and kept them operational
>> >>> event
>> >>>after all the groups of raiders who have owned the company over the
>> past
>> >>> 20 or
>> >>>so years, lose of their garage in Eastleigh, lose of the monopoly in
>> >>> Nairobi and
>> >>>Mombasa, lose of the sole use of the Bus Terminal in Nairobi.
>> >>>
>> >>>
>> >>>Now that little gadget that we all take for granted as we start new
>> >>> transport
>> >>>organisations is what has kept them going.. There is a product ready
>> to be
>> >>>
>> >>>transitioned to the 21st century if only we stopped looking for
>> >>> opportunities
>> >>>for innovation in all the wrong places.
>> >>>
>> >>>
>> >>>A true innovation.
>> >>>
>> >>>
>> >>>Regards
>> >>>
>> >>>
>> >>>PS. I am a sower, I leave harvesting to others.
>> >>> Robert Yawe
>> >>>KAY System Technologies Ltd
>> >>>Phoenix House, 6th Floor
>> >>>P O Box 55806 Nairobi, 00200
>> >>>Kenya
>> >>>
>> >>>
>> >>>Tel: +254722511225, +254202010696
>> >>>
>> >>>
>> >>>_______________________________________________
>> >>>kictanet mailing list
>> >>>kictanet at lists.kictanet.or.ke
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>> >>>
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>> >>>
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>>
>> >>>
>> >>>The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> >>> for
>> >>>people and institutions interested and involved in ICT policy and
>> >>> regulation.
>> >>>The network aims to act as a catalyst for reform in the ICT sector in
>> >>> support of
>> >>>the national aim of ICT enabled growth and development.
>> >>>
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>> >>
>> >>
>> >>--
>> >>With Regards,
>> >>
>> >>Phares Kariuki
>> >>
>> >>| T: +254 720 406 093 | E: pkariuki at gmail.com | Twitter: kaboro |
>> Skype:
>> >>kariukiphares | B: http://www.kaboro.com/ |
>> >>
>> >>_______________________________________________
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>> http://lists.kictanet.or.ke/mailman/options/kictanet/otieno.barrack%40gmail.com
>>
>>
>> >>
>> >>The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for
>> >>
>> >>people and institutions interested and involved in ICT policy and
>> >> regulation.
>> >>The network aims to act as a catalyst for reform in the ICT sector in
>> >> support of
>> >>the national aim of ICT enabled growth and development.
>> >>
>> >>KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> >> online
>> >>that you follow in real life: respect people's times and bandwidth,
>> share
>> >>knowledge, don't flame or abuse or personalize, respect privacy, do not
>> >> spam, do
>> >>not market your wares or qualifications.
>> >>
>> >
>> >
>> > --
>> > Barrack O. Otieno
>> > Afriregister Ltd (Kenya)
>> > www.afriregister.bi, www.afriregister.com
>> > ICANN accredited registrar
>> > +254721325277
>> > +254-20-2498789
>> > Skype: barrack.otieno
>> >
>>
>> --
>> Sent from my mobile device
>>
>> Barrack O. Otieno
>> Afriregister Ltd (Kenya)
>> www.afrire <http://www.afriregister.com>gister.bi,
>> www.afriregister.com<http://www.afriergister.com>
>> <http://www..afriregister.com>ICANN accredited registrar
>> +254721325277
>> +254-20-2498789
>> Skype: barrack.otieno
>>
>>
>>
>>
>> _______________________________________________
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>>
>> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder platform
>> for people and institutions interested and involved in ICT policy and
>> regulation. The network aims to act as a catalyst for reform in the ICT
>> sector in support of the national aim of ICT enabled growth and development.
>>
>> KICTANetiquette : Adhere to the same standards of acceptable behaviors
>> online that you follow in real life: respect people's times and bandwidth,
>> share knowledge, don't flame or abuse or personalize, respect privacy, do
>> not spam, do not market your wares or qualifications.
>>
>
>
>
> --
> Barrack O. Otieno
> Afriregister Ltd (Kenya)
> www.afrire <http://www.afriregister.com>gister.bi, www.afriregister.com<http://www.afriergister.com>
> <http://www.afriregister.com>ICANN accredited registrar
> +254721325277
> +254-20-2498789
> Skype: barrack.otieno
>
>
--
Barrack O. Otieno
Afriregister Ltd (Kenya)
www.afrire <http://www.afriregister.com>gister.bi,
www.afriregister.com<http://www.afriergister.com>
<http://www.afriregister.com>ICANN accredited registrar
+254721325277
+254-20-2498789
Skype: barrack.otieno
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