[kictanet] How secure is mpesa

[Wamuyu Gatheru]

Yes B Ndemo, Mpesa (or shall I say 'Mpisa' as it is sometimes referred  
to in Europe) has brought great respect for Kenya. However, I would  
not encourage a hush hush approach to problems that the service may  
experience. When customers complain in whatever way that they think  
will get them heard, the company and service improves e.g. the  
comprehensive response that has been sent out on this issue.

If I may add, in the new Constitutional culture of transparency,  
Kenyans seem to get the best results when matters of public interest  
(and Mpesa now falls in this category) are handled publicly.

regards,
Wamuyu

Quoting bitange at jambo.co.ke:

> Mpesa has changed our image.  We are all working to shape it and  
> become a truely Kenyan innovation.  It is a new product that in a  
> few years will be even better.  Like a new pride in a home, the  
> family does not go public to tell all and sundry that she chews food  
> with her mouth open.
>
> The African way is to use a third party to pass the message  
> politely.  I offer to be the intermediary if Robert has exhausted  
> all channels.  We have only heard his side of the story.  To save  
> the Pride and our pride, let us try my proposal.
>
>
> Ndemo.
>
>
> Sent from my BlackBerry®
>
> -----Original Message-----
> From: Dennis Kioko <dmbuvi at gmail.com>
> Sender: kictanet-bounces+bitange=jambo.co.ke at lists.kictanet.or.ke
> Date: Mon, 4 Jul 2011 09:47:40
> To: <bitange at jambo.co.ke>
> Cc: KICTAnet ICT Policy Discussions<kictanet at lists.kictanet.or.ke>
> Subject: Re: [kictanet] How secure is mpesa
>
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> The Kenya ICT Action Network (KICTANet) is a multi-stakeholder  
> platform for people and institutions interested and involved in ICT  
> policy and regulation. The network aims to act as a catalyst for  
> reform in the ICT sector in support of the national aim of ICT  
> enabled growth and development.
>
> KICTANetiquette : Adhere to the same standards of acceptable  
> behaviors online that you follow in real life: respect people's  
> times and bandwidth, share knowledge, don't flame or abuse or  
> personalize, respect privacy, do not spam, do not market your wares  
> or qualifications.
>