[kictanet] Challenges facing MPESA Agents

Safaricom Support Support at Safaricom.co.ke
Wed Feb 16 16:38:22 EAT 2011


Dear Benjamin,

The issue has been forwarded to the relevant team for assistance, we do highly appreciate your feedback.

 

Regards

Munene Muchoki

 

 

From: Odhiambo Washington [mailto:odhiambo at gmail.com] 
Sent: Wednesday, February 16, 2011 3:05 PM
To: Safaricom Support
Cc: kictanet at lists.kictanet.or.ke
Subject: Re: [kictanet] Challenges facing MPESA Agents

 

 

On Wed, Feb 16, 2011 at 2:35 PM, Safaricom Support <Support at safaricom.co.ke> wrote:

Dear Benjamin,

 

The IVR for prepaid helpline 100 and the postpaid helpline 200 are still available, Its only the mpesa  helpline 234 which doesn’t have.

 

Regards

Munene Muchoki



It would be great if the possibility of the Corporate Internet Support number (0722 002222) going into the IVR is also eliminated. 


-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 
Damn!!


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