[kictanet] Identity.go.ke not working August 22, 2011

[bitange at jambo.co.ke]

Warigia,
My bndemo at information.go.ke is working.  Infact it came in handy yesterday
when my .co.ke was not working.  What you may be referring to non response
from GoK which is a serious problem.


regards


Ndemo.




> Dear listers.
>
> Apparently, NONE of the emails at identity.go.ke seem to be functioning.
>
> What do you think of the fact that several emails and the website at an
> important government office are not working?
>
> Rigia
>
> Delivery to the following recipient failed permanently:
>
>     customer.care at identity.go.ke
>
> Technical details of permanent failure:
> Google tried to deliver your message, but it was rejected by the recipient
> domain. We recommend contacting the other email provider for further
> information about the cause of this error. The error that the other server
> returned was: 550 550 5.7.1 Unable to relay (state 14).
>
> On Mon, Aug 22, 2011 at 9:39 AM, warigia bowman
> <warigia at aucegypt.edu>wrote:
>
>> Dear Kictanet friends
>>
>> Is it possible that open government is not working very effectively? I
>> am
>> not trying to be negative. Just reporting an actual problem I am facing.
>>
>> I am attempting to assist my sister in receiving her identity card. Her
>> names are Patricia Njeri Wairimu. Her home district is Nyeri,
>>
>> She received a waiting card with serial number 2278757153. We took her
>> to
>> the Nyeri office in person to pick up the card and the officers said "it
>> was
>> not there."
>>
>> I then went to
>> http://www.identity.go.ke/index.php?option=com_php&Itemid=122
>>
>> and fed in her serial number as requested (the first nine digits). I
>> received no acknowledgment, and nothing happened.I do not know if the
>> online
>> system is not working or what the problem is.
>>
>> I then emailed dr.nyeri at identity.go.ke, and
>> pro.central at identity.go.kewhich are the emails on the website so that
>> they could advise where this
>> card is, and do the work on your end, so that we may know where to pick
>> it
>> up.
>>
>> BOTH of the emails bounced back immediately as a permanent failure.
>>
>> This is not an encouraging development.. . . .
>>
>> Does anyone have any thoughts on the breakdown of the digital side of
>> identity.go.ke?
>>
>> Sincerely, Warigia
>>
>>
>>
>>
>>
>>
>>
>>
>
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