[kictanet] Introducong Consumers Federation of Kenya (Cofek) on Kictanet:

Francis Hook francis.hook at gmail.com
Mon Apr 4 12:53:54 EAT 2011


Curious to know which bodies come under this federation and, while its not
explicitly stated, does Cofek exclude/include ISPs/Data Providers?   I
believe over and above MNOs provision of data services, there have been
concerns with fixed providers.



On 4 April 2011 09:12, Stephen Mutoro <stephen at cofek.co.ke> wrote:

>  Dear Alice & Others:
>
>
>
> Greetings from Cofek and I. We are very grateful to have been invited on
> this forum. Clearly, we have a lot to learn from you as we offer our counter
> views and lessons. Please allow us to make our maiden submission here.
> Indeed, we must hasten to mention that at Cofek we are keen to discuss *
> issues* and not personalities. We hope this forum will live to this
> expectation. As a credible and umbrella federation of consumer
> organizations, we are equally realistic – we are well aware that sustainable
> consumer benefits are best reaped when the market is fair, just, competitive
> and predictably stable. Bottom line, we hope we can agree to disagree on
> certain matters without being personal!
>
>
>
> From the foregoing, we are friends of all service providers. This is
> because without any of them, the consumer is in serious trouble. On
> telecommunications sector for instance, the Cofek Sector Unit responsible is
> a “friend” of all MSPs (Yu, Orange, Airtel and Safaricom and any other). We
> had the first meeting with MSPs on 25th January and hope to host another
> one before end of April. We will, therefore, be disappointed if the
> arguments posted on this forum appear to suggest that perhaps one or other
> MSP is better than the other without credible supporting evidence. Remember,
> they are all in business to make money. They wil apply different formula and
> strategy to this end. Cofek has no problem with their reasonable profits.
> Without regret, however, we are ever ready and willing to take drastic
> action, including seeking legal redress, should any of them go against
> Article 46 of the Constitution as well as Kenya Information and
> Communications Act (2009).
>
>
>
> It is for this reason that Cofek’s first point of entry into the sector is
> with the quality and performance of regulatory regimes, in this case the
> CCK. We are interested to be assured that the CCK board of directors and
> management does not only comply with the law but is one that can be relied
> upon to deliver against world benchmarks. On occasions, we will be keen to
> discuss various issues – such as the tariff structure and promotions,
> innovations, consumer IEC, possibility of a 5th operator and why not?, MNP
> among others. In so doing, we work closely with media houses for instance
> Cofek will be on KTN Business Live discussing MNP at 2.00 pm today. In a
> nutshell, we are pleased to be on this forum and wish each of you a great
> week ahead!
>
>
>
> Kind regards,
>
>
>
> Stephen Mutoro
>
> Secretary General, COFEK
>
> *www.cofek.co.ke *
>
>
>
>
>
> ------Original Message------
>
> From: alice at apc. org
>
> To: stephen at cofek.co.ke
>
> ReplyTo: alice at apc. org
>
> Subject: Kenya ICT Action Network.
>
> Sent: 2 Apr 2011 1:55 PM
>
>
>
> I read your opinion article featured on standard newspaper April 1st and
> welcome your views and analysis.
>
> I would like to invite you to join a multi-stakeholder forum called
> KICTANet that discusses ICT policy and regulatory issues.
>
> Thank you
>
> Alice
>
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>



-- 
Francis Hook
+254 733 504561
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