[kictanet] The Safaricom money machine

Okech okechjr at yahoo.com
Wed Sep 15 15:43:47 EAT 2010


Thanks MJ. I wish I could wait for the formal announcement to ask this question. To me, this is as good as formal, albeit in this forum.Does it mean we will have to get new sim cards again, the way we did with the MPESA?  

Regards,    Okech JMMy blog

--- On Wed, 9/15/10, Michael Joseph <MJoseph at Safaricom.co.ke> wrote:

From: Michael Joseph <MJoseph at Safaricom.co.ke>
Subject: Re: [kictanet] The Safaricom money machine
To: okechjr at yahoo.com
Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
Date: Wednesday, September 15, 2010, 4:58 AM

Phone book look up will be available imminently. We are waiting for the new SIM cards. I formal announcement will be made shortly

Kind Regards
MichaelSent from my iPhone
On 15 Sep 2010, at 12:25, "robert yawe" <robertyawe at yahoo.co.uk> wrote:

Hi,
I believe since Safaricom is making money from all this wrong entries they have no incentive to implement the phonebook access capability on the MPesa menu which MJ promised to have available last year.
Can you imagine the nightmare if you send money to Nairobi City Councils pay bill number instead of Kenya Powers?  It would most likely take months to get a reversal, the phonebook lookup for MPesa and all other money transfer services must be made compulsory.
As we move into a cashless society such features need to be put in place including confirmation before transaction is effected.
Regards
 Robert Yawe
KAY System Technologies
 Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya

Tel: +254722511225, +254202010696

From: Okech <okechjr at yahoo.com>
To: robertyawe at yahoo.co.uk
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Sent: Wed, 15 September, 2010 11:45:15
Subject: Re: [kictanet] The Safaricom money machine

Hi all,
Good question Barrack and
 Bob. My catch on this is that when reimbursing money sent to wron destination the telcos have already done a transaction which is chargeable. To mitigate wrong entries, the telcos require one to be careful on making the entries for the numbers and that is why when using these services (e.g MPESA, ZAP) one manually type the intended recipient's mobile phone  number.  I'm glad they do not charge for reimbursing.

Regards,    Okech JMMy
 blog

--- On Wed, 9/15/10, Barrack Otieno <otieno.barrack at gmail.com> wrote:

From: Barrack Otieno <otieno.barrack at gmail.com>
Subject: Re: [kictanet] The Safaricom money machine
To: okechjr at yahoo.com
Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
Date: Wednesday, September 15, 2010, 1:12 AM

Bob,

You are meticulous, that is a good question to be answered by the telcos and  regulator, sometimes i also wonder when you send an sms it doesn't get to the  recipient yet the money is deducted, what is your recourse? Im sure  millions of shillings disappear from consumers pockets this way :-).


Best Regards

On Wed, Sep 15, 2010 at 10:41 AM, robert yawe <robertyawe at yahoo.co.uk> wrote:

Hi,he 

I have noted that when you send money from mpesa to the wrong number and you request for the transaction to be reversed you do not recover the transaction costs.

When a line with credit is deactivated what happens to the credit?  With the banks a new policy requires that funds from inactive accounts need to be remitted to Central Bank.


 Robert Yawe
KAY System Technologies Ltd
Phoenix House, 6th Floor
P O Box 55806 Nairobi, 00200
Kenya

Tel: +254722511225, +254202010696








      
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