[kictanet] The big Kwaheri: reflecting on 10 years on the MJ 10yr safari and his-tory - day 4

[Sam Aguyo]

In a number of cases we pay for services and get service.  For instance i leave 
in Nairobi work in town and have to travel everyday to work using matatus.  I 
feel quite unsafe since the matatus that i use does not guarantee me that they 
will reach the destination even though i have paid for the service.  Where we 
consider developed, one would pay more but guaranteed the service and we feel 
happy about it and talk about it and when we seek visas to those places 
sometimes we seek the intervention of our Priests, Pastors and Sheiks to pray 
for us to get a visa.  What is the difference between those places and Kenya, 
simple services are guaranteed.  I think the government is you and me since the 
taxes collected are use to pave roads, build hospitals... and sometimes pay high 
salaries to some people.

When a service does not work, let us address the specific service with the 
relevant people.  How many places do we pay for services that we do not get and 
do not dare complain?  I think as a scholar i can learn and draw inspiration 
from such people.  


Anything for free is worth nothing

Have a nice day

Sam


 
I have felt uncomfortable, as a consumer, praising Michael Joseph for services 
already paid for in hundreds of thousands of shillings. The accolades 
are heartwarming to read but I still feel this praise is best given by the govt 
(for taxes paid and various investments), staff (for jobs) and 
suppliers/consultants (for tenders). 


This is not to show rudeness to a successful CEO but to recognise that the 
richest company in Kenya may be riding on our backs. Here is an example from my 
Safaricom internet line. I received an exciting message a while back clearly 
saying I could receive unlimited service for Kshs 1000 for a month. Today, after 
happily paying for the service (twice), I get a more nuanced cunning message 
"unlimited 300MB etc". I have not applied for the cheap SMS because, unlike some 
listers here, I dont understand the deal. The customer care 100 & 200 no.s are 
impossible to get through. So...Safaricom gets another shs 7000 (total shs 9000) 
in a day, from me, to get longer term 5GB internet.

Well...I think Mpesa is great and thank M Joseph and crew for that. But beyond 
that, I think it is we consumers, paying through our teeth, who need to be 
thanked.

regards, Wamuyu

--- On Wed, 13/10/10, muriuki mureithi <mureithi at summitstrategies.co.ke> wrote:


>From: muriuki mureithi <mureithi at summitstrategies.co.ke>
>Subject: [kictanet] The big Kwaheri: reflecting on 10 years on the MJ 10yr 
>safari and his-tory - day 4
>To: wamuyulearn at yahoo.co.uk
>Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
>Date: Wednesday, 13 October, 2010, 14:12
>
>
>Listers 
>It can’t be more exciting . we set out to get a 360 degree view of MJ and now Dr 
>Ndemo has given as a bird’s eye view    of   MJ  and how he develops and 
>executes strategy for Safaricom machine at the board. It is also noteworthy as 
>Dr Ndemo mentions that the political terrain is extremely slippery but one must 
>wiggle through to remain relevant .  How MJ has done it through KANU , NARC and 
>now PNU/ODM is a mystery we need to unravel.  Is there a student of politics to 
>help us help    as here? 
>
>  
>  
>But what should MJ do after hanging the boots at Safaricom is it to write books, 
>lecture, start a start-up company to test whether the theories work in a 
>different setting etc .... what do you recommend MJ should do from October  31st 
>? should he stay in or out of ICT sector , go politics ( run for president as 
>suggested by Charles) , preach, or takeover  one of the smaller operators and 
>build it to be  a mega company like  ...................... 
>
>  
>  
>cheers 
>  
>Muriuki Mureithi 
>  
> 
>-----Inline Attachment Follows-----
>
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