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<DIV>In a number of cases we pay for services and get service. For instance i leave in Nairobi work in town and have to travel everyday to work using matatus. I feel quite unsafe since the matatus that i use does not guarantee me that they will reach the destination even though i have paid for the service. Where we consider developed, one would pay more but guaranteed the service and we feel happy about it and talk about it and when we seek visas to those places sometimes we seek the intervention of our Priests, Pastors and Sheiks to pray for us to get a visa. What is the difference between those places and Kenya, simple services are guaranteed. I think the government is you and me since the taxes collected are use to pave roads, build hospitals... and sometimes pay high salaries to some people.</DIV>
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<DIV>When a service does not work, let us address the specific service with the relevant people. How many places do we pay for services that we do not get and do not dare complain? I think as a scholar i can learn and draw inspiration from such people. </DIV>
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<DIV>Anything for free is worth nothing</DIV>
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<DIV>Have a nice day</DIV>
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<DIV>Sam<BR></DIV>
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<DIV>I have felt uncomfortable, as a consumer, praising Michael Joseph for services already paid for in hundreds of thousands of shillings. The accolades are heartwarming to read but I still feel this praise is best given by the govt (for taxes paid and various investments), staff (for jobs) and suppliers/consultants (for tenders). </DIV>
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<DIV>This is not to show rudeness to a successful CEO but to recognise that the richest company in Kenya may be riding on our backs. Here is an example from my Safaricom internet line. I received an exciting message a while back clearly saying I could receive unlimited service for Kshs 1000 for a month. Today, after happily paying for the service (twice), I get a more nuanced cunning message "unlimited 300MB etc". I have not applied for the cheap SMS because, unlike some listers here, I dont understand the deal. The customer care 100 & 200 no.s are impossible to get through. So...Safaricom gets another shs 7000 (total shs 9000) in a day, from me, to get longer term 5GB internet.</DIV>
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<DIV>Well...I think Mpesa is great and thank M Joseph and crew for that. But beyond that, I think it is we consumers, paying through our teeth, who need to be thanked.</DIV>
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<DIV>regards, Wamuyu<BR><BR>--- On <B>Wed, 13/10/10, muriuki mureithi <I><mureithi@summitstrategies.co.ke></I></B> wrote:<BR></DIV>
<BLOCKQUOTE style="BORDER-LEFT: rgb(16,16,255) 2px solid; PADDING-LEFT: 5px; MARGIN-LEFT: 5px"><BR>From: muriuki mureithi <mureithi@summitstrategies.co.ke><BR>Subject: [kictanet] The big Kwaheri: reflecting on 10 years on the MJ 10yr safari and his-tory - day 4<BR>To: wamuyulearn@yahoo.co.uk<BR>Cc: "KICTAnet ICT Policy Discussions" <kictanet@lists.kictanet.or.ke><BR>Date: Wednesday, 13 October, 2010, 14:12<BR><BR>
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<P class=yiv1620957889MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Listers </SPAN></P></DIV>
<P class=yiv1620957889MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">It can’t be more exciting . we set out to get a 360 degree view of MJ and now Dr Ndemo has given as a bird’s eye view of MJ and how he develops and executes strategy for Safaricom machine at the board. It is also noteworthy as Dr Ndemo mentions that the political terrain is extremely slippery but one must wiggle through to remain relevant . How MJ has done it through KANU , NARC and now PNU/ODM is a mystery we need to unravel. Is there a student of politics to help us help as here? </SPAN></P></DIV>
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<P class=yiv1620957889MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">But what should MJ do after hanging the boots at Safaricom is it to write books, lecture, start a start-up company to test whether the theories work in a different setting etc .... what do you recommend MJ should do from October 31<SUP>st</SUP> ? should he stay in or out of ICT sector , go politics ( run for president as suggested by Charles) , preach, or takeover one of the smaller operators and build it to be a mega company like ......................</SPAN>
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<P class=yiv1620957889MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">cheers </SPAN>
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<P class=yiv1620957889MsoNormal><SPAN style="FONT-FAMILY: 'sans-serif'; COLOR: #1f497d; FONT-SIZE: 11pt">Muriuki Mureithi </SPAN>
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