[kictanet] What is the better option?

Thu Oct 7 23:18:14 EAT 2010

I'm sure Nancy's plug is well meaning Esther, but you will have to take
whatever she says with a grain of salt :) Your budget will be a key
determinant in which 'broadband' provider you opt for. I went with Zuku
because it' up most of the time, I can make Skype calls and have a decent
conversation most of the time and I didn't have to buy expensive equipment.
Now, if only they can be like AccessKenya and make it easy for me to pay for
the service!

Kind regards,

*Muchiri* Nyaggah

Director

@muchiri

+254 722 506400

Semacraft.com

On Thu, Oct 7, 2010 at 4:48 PM, Nancy <nancyi at accesskenya.com> wrote:

>   Esther,
>
> Mabe you can give AccessKenya a try. At a fixed fee you get reliable and
> guaranteed (yes guaranteed and they provide tools for you to ascertaint that
> what you pay for is what you get) with no data cap/unlimited downloads with
> very good customer service and support. Try and see.
>
>
>
> N.
>
>
>
>
>
> *From:* kictanet-bounces+nancyi=accesskenya.com at lists.kictanet.or.ke[mailto:
> kictanet-bounces+nancyi <kictanet-bounces%2Bnancyi>=accesskenya.com@
> lists.kictanet.or.ke] *On Behalf Of *ESTHER MUCHIRI
> *Sent:* Thursday, October 07, 2010 4:26 PM
> *To:* nancyi at accesskenya.com
> *Cc:* 'KICTAnet ICT Policy Discussions'
>
> *Subject:* Re: [kictanet] What is the better option?
>
>
>
> Thanks Emmanuel. I am a faithful user of Safaricom and find it quite
> reliable.
>
>
>
> I should have clarified that what I need is a RELIABLE and yes, affordable
> internet for my office (5 people). I am currently using KDN but there
> service is very poor.
>
>
>
>
>
>
>
> *From:* Emmanuel Khisa [mailto:oloo.khisa at googlemail.com]
> *Sent:* Thursday, October 07, 2010 3:34 PM
> *To:* ESTHER MUCHIRI
> *Cc:* oloo.khisa at gmail.com; KICTAnet ICT Policy Discussions
> *Subject:* Re: [kictanet] What is the better option?
>
>
>
> Esther,
>
> I think on the pricing aspect Zain beats Safaricom, in terms of service
> quality and other factors I would be extremely cautious make the call. At a
> personal level, the experience of using ZAIN other than the clear call
> quality n pricing was anything but pleasant. It took ages for them to
> respond to querries and customer service was dead. Safaricom takes the cup
> home any day for me in the areas of value additions, customer service and
> billing. But then that is just me, I guess the industry is really a free for
> all at the moment and dependent on our private choices, but to answer your
> question more directly, ZAIN is obviously cheaper than Safaricom both for
> local and International calls. As for Internet, Safaricom may be pricier but
> you want to spare yourself the heartache and stick to them. Ultimately
> though we will only be able to tell the winners in this segment (data
> market) after months since at the moment its a bit of a trial and error.
>
> Rgds
>
> On Thu, Oct 7, 2010 at 3:11 PM, ESTHER MUCHIRI <emuchiri at andestbites.com>
> wrote:
>
> Listers
>
>
>
> In yesterday’s Daily Nation, a one-page advert by ZAIN titled “be the
> judge” revealed that Safaricom charges for SMS are 3/- within network and
> 5/- to other networks. However, in today’s Daily Nation, Safaricom has hit
> back with their new SMS tariff of 20 cents for 100 sms per day etc.
> Unfortunately, one has to subscribe by dialing *188#, and I guess once you
> exhaust the bundle, you roll back to the standard rates??
>
>
>
> Also, which telco is offering the most affordable unlimited broadband
> Internet? I want to shift….
>
>
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>
>
>
> --
> *Oloo Khisa
> P.O. Box 24324-00100
> Nairobi
> 0721321086/0734321086
> http://ke.linkedin.com/in/olookhisa*
>
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