[kictanet] 3G My foot

Tue Mar 9 16:09:46 EAT 2010

Now this is where we talk of some people being more equal than others
yet we hear that 3G is all over Nairobi, courtesy of Safaricom.
My little worry is, what happens when the other three networks roll 3G
at once? Chaos will reign, methinks! Or maybe this is an attempted
sabotage?

On 09/03/2010, waudo siganga <emailsignet at mailcan.com> wrote:
> Hi Robert - here in Kilimani it is the 3G guys who are our
> saviour. Our usual WIMAX service provider is a big let down. Even
> this msg I am sending through the 3G guys!
>
> Waudo
> On Tue, 09 Mar 2010 09:51 +0000, "robert yawe"
> <robertyawe at yahoo.co.uk> wrote:
>
> Hi,
> I advice is if you plan to use the 3G service from home then move
> houses, this issues has yet to be resolved and with the new snail
> pace I do not expect it to be resolved soon.  But I could be
> wrong.
> Regards
>
> Robert Yawe
> KAY System Technologies Ltd
> Phoenix House, 6th Floor
> P O Box 55806 Nairobi, 00200
> Kenya
> Tel: +254722511225, +254202010696
>   ____________________________________________________________
>
> From: Tony Wainaina <awainaina at gmail.com>
> To: robertyawe at yahoo.co.uk
> Cc: KICTAnet ICT Policy Discussions
> <kictanet at lists.kictanet.or.ke>
> Sent: Tue, 9 March, 2010 9:10:49
> Subject: Re: [kictanet] 3G My foot
> Hi,
> Bob,
> How is the connectivity now. Please let me know if the
> connectivity problem was resolved..! i am almost signing a
> contract with safaricom for connectivity in south C. This is of
> great concern to me.
> Regards
> On Mon, Mar 8, 2010 at 4:56 PM, Brian Longwe
> <[1]blongwe at gmail.com> wrote:
>
> Bob,
>
> I'll send you the email privately of someone who can help, sorry
> about your woes, but having provided Internet services for over
> 11yrs I know that tweaking and optimization is a critical aspect
> for any service provider, but customer service are not always
> effective in liaisong with the engineers responsible, bear with
> them and give them a chance to do their job (the engineers)
>
> :-)
>
> Mblayo
> Sent from my iPhone
>
> On Mar 8, 2010, at 4:39 PM, robert yawe
> <[2]robertyawe at yahoo.co.uk> wrote:
>
> Hi,
> I have talked to them and all we get are promises, I have raised
> this issue multiple times over the past 6 months with no
> progress.
> What is more annoying is that this problem is with all the
> providers, I wonder who monitors there network coverage
> especially when their advertisements indicate that nairobi is
> fully covered.  At least you and I can call and explain the
> technical details to the techies are the providers but what about
> wanjiku?
> Regards
> PS.  Kenya must be the easiest place to do business where the
> client actually analysis your problems and even provides
> solutions for free.
>
> Robert Yawe
> KAY System Technologies Ltd
> Phoenix House, 6th Floor
> P O Box 55806 Nairobi, 00200
> Kenya
> Tel: +254722511225, +254202010696
>   ____________________________________________________________
>
> From: Brian Longwe <[3]blongwe at gmail.com>
> To: robert yawe <[4]robertyawe at yahoo.co.uk>
> Cc: KICTAnet ICT Policy Discussions
> <[5]kictanet at lists.kictanet.or.ke>
> Sent: Mon, 8 March, 2010 12:15:02
> Subject: Re: [kictanet] 3G My foot
> Hi Robert,
>
> I sympathize with you. I have had similar problems with
> Safaricoms 3G service in my residential area, but when I engaged
> with Safaricoms tech personnel And reported the issues, I was
> amazed at the speedy response and quick turnaround in terms of
> optimizing the 3g in my area (it took less than 1hr to solve a
> problem that had been hounding myself and others in the same area
> for 4 days).
>
> I would suggest that you get in touch with their support, provide
> them with detailed information regarding the problem, eg latency
> between packets on a traceroute, GPS coordinates of your location
> etc...
>
> Best regards,
>
> Mblayo
> Sent from my iPhone
> On Mar 8, 2010, at 8:29 AM, robert yawe
> <[6]robertyawe at yahoo.co.uk> wrote:
>
> Hi,
> I had another horrible experience trying to work from home again
> this weekend after Safaricoms the 3G services was was unavailable
> in the South C and the edge service is literally the edge of the
> service I could not even refresh a yahoo mail page.
> Just out of curiosity was don't the mobile companies outsource
> their network optimization business to the level of having
> providers invest in the equipment in exchange for a share of
> revenue from the traffic that they pass through.
> As consumers we are charged based on utilisation so the mobile
> companies don't need to change their tariff structures to
> accommodate the booster and  repeater providers.  Hopefully after
> they have tested this model in the urban areas they can use the
> same model to better cover the rural areas.
> On the other front is the excessive advertising spend my Telkom
> on the issue of wired services, when are they likely to make this
> available outside the CBD as their are no copper cables in the
> residential areas or does Orange think that all our Nyumbas are
> in the CBD?
> Have a bandwidth available week
> Regards
>
> Robert Yawe
> KAY System Technologies Ltd
> Phoenix House, 6th Floor
> P O Box 55806 Nairobi, 00200
> Kenya
> Tel: +254722511225, +254202010696
>
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> --
> Regards
> Tony Wainaina
>
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> References
>
> 1. mailto:blongwe at gmail.com
> 2. mailto:robertyawe at yahoo.co.uk
> 3. mailto:blongwe at gmail.com
> 4. mailto:robertyawe at yahoo.co.uk
> 5. mailto:kictanet at lists.kictanet.or.ke
> 6. mailto:robertyawe at yahoo.co.uk
> 7. mailto:kictanet at lists.kictanet.or.ke
> 8. http://lists.kictanet.or.ke/mailman/listinfo/kictanet
> 9. mailto:blongwe at gmail.com
>   10.
> http://lists.kictanet.or.ke/mailman/options/kictanet/blongwe%40gmail.com
>   11. mailto:kictanet at lists.kictanet.or.ke
>   12. http://lists.kictanet.or.ke/mailman/listinfo/kictanet
>   13. mailto:awainaina at gmail.com
>   14.
> http://lists.kictanet.or.ke/mailman/options/kictanet/awainaina%40gmail.com
>

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