[kictanet] KDN Unveils Broadband for SMEs and SOHOs

[S.Murigi Muraya]

Zuku does @ KShs 4,500 (VAT Inclusive). Was surprised to experience up to 800 kbs on Zuku this week.  It is shared bandwith so that was a treat that should be more consistent.

Zuku also seems to have a problem (possibly due to their server side configurations) which register only one MAC (pc hardware) address to connect to to their side. Could be wrong but this locks out other PC's on a LAN. It does not seem intentional as they are willing to rectify the problem when it is brought to their attention.  

Is KDN's KShs 4,000 offer VAT inclusive?

Customer service is very poor in all our ISP's so individuals would be wise to expect worse than Corporates experience. 

KDN never responded with a (Site Survey) to mail, phone calls and a visit to their offices so Zuku is better for individuals and SME's that have 2 or 3 weeks to wait for them to set you up. This is better than no response at all.

Zuku have the best offers in the market and are flooded with more installations than they can handle. This means getting support can be a 2 to 3 week issue but their connection (connectivity) is not too bad where they have good signals. 

Orange EVDO (Internet Everywhere 3+) is stable if one is not too far from their BTS.  Zuku is a much better deal for unlimited downloads but gets slower or faster than EVDO depending on Network conditions. 

Orange ADSL has been messed up (limited) by the Orange 'Fair Use Policy'. Their Livebox modem leaves a lot to be desired and needs to be continually reset as it keeps dropping signals. It also often does not pick up signals which are restored after fiber & copper cuts.

Suprisingly Orange is improving their Customer Service to follow up on their degrading ADSL Internet Service. Limiting Kenyans to 2GB  (256kbs @ 3K), 4GB (512kbs @5K) and 8GB (1 Mbs @3K). Looks like the GoK sold our infrastructure to foreigners who limit their bandwidth usage in other nations (including their UK neighbours) except in France. Orange is least stingy in France. 

For data avoid Safaricom if you can. They use more expensive technology than EVDO (which performs as well HSPA but Orange limits bandwidth) so we have to pay Safaricom more.-----Original Message-----
From: Kevin <wanjalak at gmail.com>
Sent: Friday, February 05, 2010 11:33
To: murigi.muraya at gmail.com
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Subject: [kictanet] KDN Unveils Broadband for SMEs and SOHOs

 
I hear KDN has launched a new product for small businesses, 1Mbps for 4,000/=. Is there anything in the market that can rival this? Will this spur the market for broadband uptake? 
 
 
 
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