[kictanet] Safaricom Challenges on M-Pesa after Upgrade

Preston Odera podera_2002 at yahoo.com
Sat Dec 18 09:38:26 EAT 2010

The current challenges consumers are going thru on the M-Pesa after upgrade seem not to have been shared with the consumers.

Can the CEO of Safaricom explain what is going on. There are delays on money sent. I sent money and only received the message after six hours. The recepient never received any message.

There are cases where the recipient does not receive a message although the money is there they cannot withdraw.

Can Safaricom explain how many cases of this nature have been experienced and what are the security implications?

Preston Odera   Executive Director
K-Ninety East Africa Limited Tel +254 20 3544352  

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