[kictanet] Deteriorating Safaricom or simply broken systems??

[Brian Munyao Longwe]

Hi Washington,

On Thu, Aug 26, 2010 at 10:39 AM, Odhiambo Washington <odhiambo at gmail.com>wrote:

>
>
> Hi Brian,
>
> I beg to disagree with your supposition that these are "mundane and rather
> trivial issues". Safaricom does not sell vegetables at Gikomba, nor Mandazi
> at Kibera. This is their core business and if anything goes wrong with
> these, as one Harry Truman, put it decades ago, the buck stops with one,
> Michael Joseph!
>
> PS: MJ - Thank you so much for taking up this issue.
>
>
Both you and I have run online service operations - these kind of issues do
*not* need the CEO to spend his time on - unless things have deteriorated to
abyssmal levels.

Nevertheless his attention is much appreciated.

B
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