[kictanet] "Outsource our jobs? Why firms are afraid of BPOs"

[Edith Adera]

Michael,

>From the article, it's clear that the sector has a long way to go!

I recall during the BPO workshop at KICC, Dr Ndemo pledged to host a local workshop to bring stakeholders together (including these firms) to discuss these issues and explore how trust can be built to outsource to local BPO firms.

The time is ripe.

Edith
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