[kictanet] Zain Blackout

[Gichuki John Chuksjonia]

I think even safcom decided to go down today, couldn't even reach
their DNSs servers. Anyone confirmed where these problems came from.

On 10/13/09, Benson Mbugua <mbugz at yahoo.com> wrote:
> Yesterday I was not able to go online with my zain post paid modem. After a
> call to the  customer service I was notified that their systems were down.
> If my memory serves me right, when jambonet was the only internet
> backbone/provider in the country, they were fined a huge sum of money for a
> similar incident. Is there any provision or consumer protection that could
> liase with Zain to credit users for the loss of service for a whole day or
> at least put a red flag for such an oversight.
> Ben
>
>
>
>
> ________________________________
> From: John Kariuki <ngethe.kariuki2007 at yahoo.co.uk>
> To: mbugz at yahoo.com
> Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
> Sent: Sat, October 10, 2009 8:45:02 PM
> Subject: Re: [kictanet] Call Drops & Regulatory Action
>
>
> Eric,
> Call drop is a measurable parameter which is one item in a broad array of
> measurements in what are often called "QUALITY OF SERVICE" in
> telecommunications.KCA 1998 has a provision on quality of service and
> consequently is of regulatory interest in accordance with the law.
>
> Just my  opinion
>
> Eng.J.N.Kariuki
>
>
> --- On Sat, 10/10/09, Eric Aligula <jairah at KIPPRA.OR.KE> wrote:
>
>
>>From: Eric Aligula <jairah at KIPPRA.OR.KE>
>>Subject: [kictanet] Call Drops & Regulatory Action
>>To: ngethe.kariuki2007 at yahoo.co.uk
>>Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
>>Date: Saturday, 10 October, 2009, 9:47 AM
>>
>>
>> >
>>Dear All:
>>
>>I am looking for any information / studies out there in respect of call
>> drops and regulatory action.  Specifically I am looking for information on
>> any studies measuring the economic impact of call drops and regulatory
>> action to  deal with the same.
>>
>>Look forward to your feedback.
>>
>>Kind regards
>>
>>Eric Aligula Magolo, PhD
>>Senior Analyst
>>Infrastructure and Economic Services Division
>>Kenya Institute for Public Policy Research and Analysis (KIPPRA)
>>P.O. Box 56445, 00200 Nairobi, Kenya
>>Telephone:       +254-20-2719933/4
>>Fax:                +254-20-2719951
>>E-mail:            jairah at kippra.or.ke
>>URL:              www.kippra.org
>>
>>
>>Proudly Kenyan
>>“In the long history of the world, only a few generations have been granted
>> the role of defending freedom in its hour of maximum danger. I do not
>> shrink from this responsibility……….I welcome it.”
>>John F. Kennedy
>>"All that is necessary for evil to triumph is for good men to do nothing."
>>Edmund Burke
>>"Far better to dare mighty things, to win glorious triumphs, even though
>> checkered by failure, than to take rank with those poor spirits who
>> neither enjoy much nor suffer much, because they live in the gray twilight
>> that knows not victory, nor defeat."
>>Theodore Roosevelt
>>"Ex Africa semper aliquid novi"
>>
>>-----Inline Attachment Follows-----
>>
>>
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>


-- 
-- 
Gichuki John Ndirangu, C.E.H , C.P.T.P, O.S.C.P
I.T Security Analyst and Penetration Tester
infosigmer at inbox.com

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