[kictanet] Call Drops & Regulatory Action

Sun Oct 11 06:05:49 EAT 2009

I want to agree with Engineer Kariuki, i am not a telecoms Engineer but i am
reliable informed that Call Drops can be measured, and as you say they have
a financial or economic consequence (Customer Satisfaction), in a typical
enterprise a company Policy on Phone Use should address the Issue, in the
public domain i am not sure how it could be measured

On Sat, Oct 10, 2009 at 8:45 PM, John Kariuki <
ngethe.kariuki2007 at yahoo.co.uk> wrote:

> Eric,
> Call drop is a measurable parameter which is one item in a broad array of
>  measurements in what are often called "QUALITY OF SERVICE" in
> telecommunications.KCA 1998 has a provision on quality of service and
> consequently is of regulatory interest in accordance with the law.
>
> Just my  opinion
>
> Eng.J.N.Kariuki
>
>
> --- On *Sat, 10/10/09, Eric Aligula <jairah at KIPPRA.OR.KE>* wrote:
>
>
> From: Eric Aligula <jairah at KIPPRA.OR.KE>
> Subject: [kictanet] Call Drops & Regulatory Action
> To: ngethe.kariuki2007 at yahoo.co.uk
> Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
> Date: Saturday, 10 October, 2009, 9:47 AM
>
>  Dear All:
>
>
>
> I am looking for any information / studies out there in respect of call
> drops and regulatory action.  Specifically I am looking for information on
> any studies measuring the economic impact of call drops and regulatory
> action to  deal with the same.
>
>
>
> Look forward to your feedback.
>
>
>
> Kind regards
>
>
>
> Eric Aligula Magolo, PhD
>
> Senior Analyst
>
> Infrastructure and Economic Services Division
>
> Kenya Institute for Public Policy Research and Analysis (KIPPRA)
>
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