[kictanet] Invitation to the BPO Study Stakeholder’s Workshop -1st July 2009

[Walubengo J]

Hey Listers, 

following your most valuable BPO contributions over the last 2weeks, I wish to extend the invitation below on behalf of the Research Team:  

walu.
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Dear KICTANet mailing list members,

Re:  Invitation to the BPO Study Stakeholder’s Workshop 

The School of Computing and Informatics, University of Nairobi, in collaboration with the Kenya BPO & Contact Centre Society and the Kenya ICT Board has been conducting a study titled ‘Development of a Business Process Outsourcing Industry in Kenya: Critical Success Factors’. The project is funded by the International Development Research Centre(IDRC) and it’s overall objective is to undertake comprehensive research in the BPO sub-sector in pioneer, emerging and mature markets to provide evidence and a deeper understanding of the imperatives for success in the BPO industry to better inform Kenya’s policy decisions and investment choices.

Data collection which comprised of collecting data from USA, South Africa, Kenya, India, Mauritius and UK is complete. The high-level research findings have been discussed in the KICTANET list and the inputs incorporated. The research team would like to share these findings and obtain further input from stakeholders for incorporation into the final document which will contain the policy implications. This will be done at a  workshop on Wednesday 1st July 2009 at the KICC from 8.30 am to 1.00 pm.
 
You have been recommended as a key stakeholder and therefore we are inviting you to attend this workshop in order to participate in shaping the future of the BPO industry in Kenya. Lunch will be provided at the end of the meeting. 

We look forward to interacting and exchanging ideas with you. Please email your confirmation of attendance to: munyiva at uonbi.ac.ke.

Yours faithfully,



Prof. Timothy Mwololo Waema
BPO Research Project Team Leader

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