[kictanet] Day 12 of 12 -- BPO Discussions, Wrapping Up

Tue Jun 16 10:13:31 EAT 2009

Eunice,

I find this document done by one distinguished Kenyan Firm interesting and perhaps gives some opinion on institutional framework. Policy makers in this listing could follow-up on recommendations from the final document which I believe was shared to most ICT stakeholders.

"Perhaps, rationalisation, re-engineering and merging would result in clearer, measurable, well resourced mandates for the One or TWO bodies needed excluding MoHEST whose core business should be educating/training"...is good proposal which requires ownership and knowing the current ICT institutional framework, we all agree, we need some prompt changes on how we operate.

Sang

-----Original Message-----
From: kictanet-bounces+bksang=education.go.ke at lists.kictanet.or.ke [mailto:kictanet-bounces+bksang=education.go.ke at lists.kictanet.or.ke] On Behalf Of eunicekariuki at ict.go.ke
Sent: Tuesday, June 16, 2009 9:42 AM
To: Barnabas K. Sang
Cc: KICTAnet ICT Policy Discussions
Subject: Re: [kictanet] Day 12 of 12 -- BPO Discussions, Wrapping Up

Walu,
I beg to disagree on creating yet another body such as RITA. This would be yet another bill on the tax payer

Perhaps, rationalisation, re-engineering and merging would result in clearer, measurable, well resourced mandates for the One or TWO bodies needed excluding MoHEST whose core business should be educating/training.

MoHEST could also provide kenyans with data on no. Of graduates at all levels of higher education and areas of training/qualification, annually. This does not exist today and hence the listers have severally talked of national skills audit etc.

Ek

Sent from my BlackBerry® smartphone from Zain Kenya

-----Original Message-----
From: Walubengo J <jwalu at yahoo.com>

Date: Mon, 15 Jun 2009 22:57:19
To: <eunicekariuki at ict.go.ke>
Cc: KICTAnet ICT Policy Discussions<kictanet at lists.kictanet.or.ke>
Subject: Re: [kictanet] Day 12 of 12 --  BPO Discussions, Wrapping Up

Thanx Nyaki for being a tremendous co-moderator and between you and Mwende, I now know I can retire comfortably.

As for institutional overlaps u describe below - we just need to borrow from Rwanda. Create an oversight body like RITA (Rwanda Info Technology Authority) that will have a broad cordinating role over all the others (KICTBoard, Min Ed, eGov, GITS, etc) that have anything ICT.

walu.

--- On Tue, 6/16/09, Catherine Adeya <elizaslider at yahoo.com> wrote:

> From: Catherine Adeya <elizaslider at yahoo.com>
> Subject: [kictanet] Day 12 of 12 --  BPO Discussions, Wrapping Up
> To: jwalu at yahoo.com
> Cc: "KICTAnet ICT Policy Discussions" <kictanet at lists.kictanet.or.ke>
> Date: Tuesday, June 16, 2009, 9:06 AM
>
>
>
>
> --
> Day 12 of 12- BPO Discussions,
> Wrapping Up --After
> extremely interesting discussions yesterday, where I
> summarized once or twice
> during the day, we would like to bring the BPO discussion
> to a close. It was
> very interesting to see that many of you were concerned
> that the media is
> portraying Kenya negatively and this could (or maybe was)
> affecting some of the
> decisions of potential investors. Some in the media
> fraternity responded that
> they really must report what is there and that their
> priority is Kenyans not
> foreigners first. As one said “…bottomline- the media
> can’t just be improvised
> to promote the interests of the business and capitalist
> class. There are the
> rest of us citizens whose welfare, life and worries too
> must be reported”.
>
> Thank
> you to all of you who have actively participated both
> online and offline
> (directly to the moderators sometimes) during the last 12
> days. To recap, we
> have covered the following themes:
>
> The policy, legal
> and institutional frameworks for
>      BPO sector Subsidies accorded
> to BPO sector Human Capacity
> Issues Youth and
>      Gender IssuesStrengths,
> Challenges and niches for Kenya as a BPO
>      destination
>
> As
> we wrap up today I believe we could have done more justice
> to the institutional
> framework issue. More specifically I draw from the
> conclusion of the
> institutional framework summary and the question:
>
>
> In
> conclusion for Kenya, it
> can be observed that there is an overlap between KenInvest
> and the Kenya ICT
> Board when it comes to promotion of Kenya as an investment
> destination to
> potential investors. There could be other overlaps as well.
> For example, both
> KICTB and MoHEST are planning for technology/BPO parks.
> This is likely to lead
> to duplication of effort, differences in the messages
> communicated to stakeholders
> and confusion on the part of investors with respect to whom
> to deal with,
> amongst other problems. In addition, there is need to
> coordinate between ICT
> Board, KenInvest, EPC and MoEST. The big question is: Who
> will perform the
> coordination? Finally, the Monitoring
> and Evaluation (M&E) Directorate in the Ministry of
> Planning has never been
> devolved into the ministries and public enterprises.
> Whether it is a
> consequence of this lack of devolution or not, the M&E
> capacity of the
> Ministry of Information and Communications, Kenya ICT Board
> and all the other
> institutions highlighted earlier is weak. At the same time,
> the institutional
> framework for Vision 2030 is in the
> formation stages
> and,
> even if it were to develop strong M&E capabilities, it
> may not be able to
> marshal enough power to ensure corrective action is taken
> by the concerned
> institutions in a timely manner.
>
> This draws me to
> the discussion question: What needs to be done
> to
> improve/strengthen the institutional framework in order for
> the BPO and outsourcing
> sector to play its planned role in the Kenyan
> economy?
>
> Let us discuss this
> today and any other gnawing
> issues in all the thematic areas as we wrap up.
>
> Best,
>
> Nyaki
>
>
>
>
>
>
>
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