[kictanet] [Bpoteam] Day 7 of 10- BPO Discussions, Youth and Gender Issues

Thu Jun 11 00:19:39 EAT 2009

Yes I can comfortably confirm that the Safaricom Call centre does have creche facilities, a full-time nurse, gym and library......

Nyaki 

________________________________
From: Catherine Adeya <elizaslider at yahoo.com>
To: elizaslider at yahoo.com
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Sent: Wednesday, June 10, 2009 9:03:49 PM
Subject: Re: [kictanet] [Bpoteam] Day 7 of 10- BPO Discussions, Youth and  Gender Issues

Interesting view. I thought I read somewhere that Safaricom's new call centre (hope I am correct) has creche facilities so mother's can come with their children or did I get it wrong?

Thanks for all contributions, this same discussion will continue tomorrow.

Thanks

Nyaki

________________________________
From: Peter K. Kenduiywo <pkenduiywo at jambo.co.ke>
To: Catherine Adeya <elizaslider at yahoo.com>
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Sent: Wednesday, June 10, 2009 5:45:19 PM
Subject: Re: [kictanet] [Bpoteam] Day 7 of 10- BPO Discussions, Youth and  Gender Issues

Catherine,

Discussion Q9: Are the Kenyan laws adequate to protect the youth and women from
exploitation by BPO&O employers?
If you operate within existing laws in Kenya today, it is unlikely that anybody will be exploited. The more pertinent question is 'Are the current labour laws in Kenya conducive for BPO  operations?'  I do not know myself.

Think about the newly enacted law which touches on maternity and paternityleave. Struggling BPO enterprises may find it hard to pay salaries for  employees  who are legally kept away from work. Is it fro example against the law to facilitate and allow mother and baby to be present  at place of work? Are there call centres doing this?

The business community is already contesting the laws. See http://www.hackenya.org/index.php?option=com_docman&task=doc_download&gid=5960&Itemid=534 for a recent session of the Prime Minister's Round Table.
Labour Law experts around?

Peter

2009/6/10 Catherine Adeya <elizaslider at yahoo.com>

Muthoni,

Two issues here but I think we should focus more on the first paragraph that you discuss so well. However, I will allow the occasional digression on the second issue of interpreting gender issues but that debate has been on in various fora and for now we know that gender issues in Kenya seem more inclined to women's issues though we know the definition includes both. For now listers delve on the questions and if the definitional issues come up in the course of answering them then that is an added bonus.

Why the silence? Why the silence? Why the silence? We are almost there just 3 days left in a very successful discussion so far. Please write......

Nyaki

________________________________
From: Muthoni Masinde <muthoni at uonbi.ac.ke>

To: elizaslider at yahoo.com
Cc: KICTAnet ICT Policy Discussions <kictanet at lists.kictanet.or.ke>
Sent: Wednesday, June 10, 2009 2:14:43 PM
Subject: Re: [kictanet] [Bpoteam]  Day 7 of 10- BPO Discussions, Youth and Gender Issues

Good afternoon everyone,
Like other issues that have been discussed
(Day 1 to day 6), my take is that we must have things right from the beginning. 
A BPO-specific outfit (like the BPO society) should have the mandate to enforce
(or at least lobby the law enforcers) labour laws for this young industry.  This
way, issues like the one that appeared on the Standard Newspaper sometime back
(http://www.eastandard.net/sciencetech/InsidePage.php?id=1144013244&ci)
will be unheard of.  Furthermore, some clients especially from the US are concerned
about how the vendor he/she is giving work to treats employees.

On a light note; could we begin
re-thinking this whole issue of interpretation ‘gender issues’ to
mean ‘women issues’; men are ‘threatened too!

Muthoni

________________________________

From:kictanet-bounces+muthoni=uonbi.ac.ke at lists.kictanet.or.ke [mailto:kictanet-bounces+muthoni=uonbi.ac.ke at lists.kictanet.or.ke] On Behalf Of Catherine Adeya
Sent: 10 June 2009 08:08
To: muthoni at uonbi.ac.ke
Cc: KICTAnet ICT Policy
Discussions
Subject: Re: [kictanet] Handing
over to Nyaki - 2nd Moderator

Thanks Walu, will do so shortly. 

Best,

Nyaki (aka Dr. C. Adeya, C. Nyaki Adeya and C. Adeya-Weya)

________________________________

From:Walubengo J
<jwalu at yahoo.com>
To: elizaslider at yahoo.com
Cc: KICTAnet ICT Policy
Discussions <kictanet at lists.kictanet.or.ke>
Sent: Wednesday, June 10, 2009
7:58:41 AM
Subject: [kictanet] Handing over
to Nyaki - 2nd Moderator

Dear Listers,

As per the schedule, I am pleased to hand-over the rest of the moderation to
Nyaki who will introduce the remaining themes starting with the "Youth and
Gender" theme today. 

Nyaki's CV is too long to fit in one email but its suffice to say that she
belongs to this breed of Researchers that wants to bridge the gap between
Academia and Socio-economic realities of out times.  The rest of her story
can be googled, but remember to use her official "handle" - Dr.
Catherine Adeya.

Over to you Nyaki.  Plse tell us about today's theme.

walu.

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