[kictanet] [Skunkworks] e-Gorvenment: What have been the achievements and challenges?
John K. Njoroge
kabogojn at gmail.com
Tue Jun 9 11:51:46 EAT 2009
More than challenges, what achievement of e-Government needs is (just to
name a few):
1. HIGH-LEVEL COMMITMENT & E-LEADERSHIP
o Ministerial E-Leadership
o Departmental E-Leadership
o Institutional Structures
*There is need for Change Management and Business Process Re-engineering
(within e-Government as a process)
*
1. E-GOVERNMENT HUMAN RESOURCE CAPACITY
o ICT literacy across the Civil Service
o Emerging Technology Skills
o Competency Teams
*There is need for continuous User Training, Technical training, Management
training*
1. INFRASTRUCTURE FOR E-GOVERNMENT
o Public-Private-People Partnerships (PPPP)
o Government Budget (increase support for e-Government)
o Development Partners
*There is now need to institutionalize PPPP (to better the Fibre and enhance
Universal Access)*
I am sure alot more is needed. Including joining in the Internet Govervance
debate/Forum (as a country - thanks to John Walubengo et al) and more more
e-Discussions (like the ongoing BPO discussions) geared towards building a
successful and sustainable Internet Community in Kenya and inform-educate &
communicate the use ICTs and Internet Agenda to as many Kenya as possible.
2009/6/9 John K. Njoroge <kabogojn at gmail.com>
> Muskiv (MKC):
>
> Certainly, there has been great progress towards the achievements of
> e-Government in Kenya, via alot of Public-Private-People Partnerships
> (PPPP). The Directorate of e-Government (DeG) continously works together
> with all Government Agencies in this Government Agenda. Below is a small
> description of the various developments.
>
> So far:
> *Government-to-Citizen (G2C)
> *
>
> - e-Services for Citizens include:
> - Public Service Jobs Online
> - Tracking status of ID & Passport Applications (Online and Via SMS)
> - Checking Exam Results & Candidate Selection (Online and Via SMS)
> - Government Information Portal (www.information.go.ke)
> - Submitting Tax Returns Online
> - Reporting Corruption Online
> - Kenya Judiciary (e-law Reports)
> - HELB Loan Repayment Status Online
> - Other, in progress include – Land registration, Health
> Information, civil registration, etc
> - All govt. ministries have information websites showing among others,
> their services (and service charter), functions and day-to-day activities,
> organization structure, news and events, etc.
>
>
> *Government-to-Business (G2B)
> *
>
> - e-Services for Businesses in Kenya include:
> - Submitting Tax Returns Online
> - Customs Services Online
> - Reporting Corruption Online
> - Kenya Judiciary (e-law Reports)
> - Other, in progress include – Companies registry.
> - All govt. ministries have information websites showing among others,
> their services (and service charter), functions and day-to-day activities,
> organization structure, news and events, etc.
> - Specifically:
> - E-procurement – Website for Public Procurement Oversight
> Authority (PPOA). Efforts through PPOA (conjunction with Min. of Finance)
> are ongoing to develop a government-wide procurement portal to harmonize
> government procurement.
> - Central Bank Of Kenya Website gives financial indicators –
> Interest rate, inflation, Com bank rates, exchange rates, monthly economic
> reviews
> - Ministry of Trade website gives trade regulations and laws and
> related links e.g. to KAM
>
>
> **
> *Government-to-Government (G2G)
> *This Government-to-Employee (G2E) component you mentioned exists under
> G2G.
>
> - e-Services for Government include:
> - Public Service Jobs Online
> - Reporting Corruption Online
> - The Government Common Core Network (GCCN) – This is a private network
> for Government of Kenya. It entails networking of Government Buildings
> including KICC. A Network Operation Centre (NOC) managed by a network
> management team already in place.
> - Integrated Financial Management Information System (IFMIS) at Min. of
> Finance. IFMIS is used government-wide by all government agencies.
> - Integrated Personnel and Payroll Data (IPPD) at Min. of State for
> Public Service. IPPD is used government-wide by all central government
> agencies.
> - Enterprise Messaging And Collaboration System (EMACS) – EMACS, a
> Government email system for all civil servants, is intended to improve
> cross-ministry communication and to be used government-wide by all
> government agencies. Its adoption has been rather slow (but picking-up now).
> Note, public sector organizations (at all levels) continue to face
> challenges with inter- and intra-agency communications – from emergency
> preparedness and management to budgeting and basic health and human
> services. The email system, therefore, provides improved collaborative work
> processes and streamlined sharing of information across public sector
> entities.
> - The website for Public Procurement Oversight Authority (PPOA)
> provides necessary information for all Government Procurement Officers (to
> use in their day-to-day activities). These efforts through PPOA (conjunction
> with Min. of Finance) are ongoing to develop a government-wide procurement
> portal to harmonize government procurement.
> - Standardization of IT hardware and systems – Technical Specifications
> are similar across-board as developed by the Directorate of e-Government.
> Government websites are primarily Content Management Systems and
> database-driven.
> - Monthly ICT Forums held for the sole purpose of exchanging
> experiences across government.
> - Ongoing recruitment of ICT Officers even during Civil Service
> recruitment embargo.
> - Regular technical training and capacity-building in ICT, taking up to
> 15% of the e-Government budget annually.
> - Annual review of technical specifications for ICT equipment.
> - Partnerships with development partners (local and international) on
> various e-Government areas, e.g. ICT equipment and capacity-building.
>
>
> The future is bright for the Government of Kenya and indeed Kenya as a
> country, in terms of e-Government and the use of ICTs and the Internet. We
> are all working together and your support and encouragement is duly welcome.
> Visit www.e-government.go.ke or contact us at DeG for detailed
> information.
>
>
> On Mon, Jun 8, 2009 at 4:06 PM, muskiv <kulebak at gmail.com> wrote:
>
>> Skunkers,
>> The achievement of e-Government in Kenya has been one of the main
>> priorities of the Government of Kenya towards the realization of national
>> development goals and objectives for Wealth and Employment Creation, as
>> stipulated in the Kenya Vision 2030. The Government of Kenya established the
>> e-Government Programme in June 2004. Subsequently, the Directorate of
>> e-Government (DeG) was established in June 2004 as a Government commitment
>> to make e-Government a reality and to ensure that it provides better
>> services to Kenyans.
>>
>> We have all seen effort across different Govt arms towards adoption of
>> some form of e-government and if my memory doesn't fail me, i know there
>> have been lost of exchanges in this forum directly and indirectly in this
>> respect. (e.g. KRA onlines services...and whether they work, the e-gov
>> portal launched by KICTB etc)
>>
>> I read Mworia's article on making of a revolution (posted Frid last
>> week... I think 5/0/08) and what captured my attention are the
>> misconceptions that many of us could be harboring.
>>
>> Now...(To the Point) to those knowledgeable than some of us are, could
>> some one highlight to me what the broad achievements and REAL impediments
>> have been within the last 5 years regarding the provision of following
>> e-government services:
>> 1. Government-to-Citizen (G2C)
>> 2. Government-to-Business (G2B),
>> 3. government-to-Employee (G2E), and
>> 4. Government-to-Government (G2G)
>>
>> Much said.
>>
>> Many thanks.
>>
>> MKC
>>
>>
>>
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>>
>
>
> --
> John K. Njoroge
> Directorate of e-Government (KENYA)
> Tel: 020-2227411 (Ext 22098)
> Other Email: kabogojn at kenya.go.ke; john.njoroge at e-government.go.ke;
> kabogojn at hotmail.com
>
--
John K. Njoroge
Directorate of e-Government
Tel: 020-2227411 (Ext 22098)
0721962744/0770121699
Other Email: kabogojn at kenya.go.ke; john.njoroge at e-government.go.ke;
kabogojn at hotmail.com
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