[kictanet] Day 1 of 10 :-BPO discussions, Policy Framework

[muriuki mureithi]

Hi Walu 
Thanks for madaraka day gift - a bpo.

To provide a context of the discussion, could we access the  full report.
This will help us to understand some aspects for example the  TOR/objective
for the study, how the three economies were selected and the time frame of
the study among other issues. 
There are some other economies that have promulgated some BPO specific
policies and innovative approach to BPO development. A deeper insight on the
context will help us  to see how to introduce such thoughts in the
discussions 

Cheers 
muriuki mureithi 

-----Original Message-----
From: kictanet-bounces+mureithi=summitstrategies.co.ke at lists.kictanet.or.ke
[mailto:kictanet-bounces+mureithi=summitstrategies.co.ke at lists.kictanet.or.k
e] On Behalf Of Walubengo J
Sent: 02 June 2009 08:14
To: mureithi at summitstrategies.co.ke
Cc: KICTAnet ICT Policy Discussions
Subject: [kictanet] Day 1 of 10 :-BPO discussions, Policy Framework

Morning all,

I trust you have had a well-deserved, long weekend. Today we kick-off the
BPO discussion by focusing on the BPO Policy environment.  Indeed Policy
informs both the Legal, Regulatory and Insititutional frameworks such that
if we get things wrong at the Policy level, then naturally, the rest of the
frameworks will not fly.  

The BPO Research (synthesis attached) established very comprehensive Policy
frameworks in the selected countries of study - S.Africa, Mauritius and
India.  When compared to the Kenyan situation, the Researchers found that at
a National level, BPO is simply listed as one of the six KEY sectors of the
Economic Pillar within Vision2030.  They also found that the National ICT
Policy (2006) does not explicitly mention BPO - even though some of the
objectives may implicitly relate to BPO. 

Which brings us to the specific questions for discussion:
Q1: Should we at a National level be placing emphasise on an "ICT Sector" or
on a "BPO Sector"? which of the two should be a subset of the  other? 
Q2: Beyond the BPO policy statements in our V2030 document, dont we need to
do more by creating clear and monitorable plans/targets for the BPO sector -
BPO Strategic Framework? How should this be done? 

We have only today for your views on this since tmrw we move into the Legal
and Regulatory frameworks.

walu.
Encl: BPO Research Synthesis1:-Policy, Legal, Regulatory Frameworks

----e-Discussion Program outline-----
1.The policy, legal and institutional frameworks for BPO sector (2days, Walu
moderating)
2.Subsidies accorded to BPO sector (2days, Walu moderating)
3.Human capacity issues (2days, Walu moderating)
4.Youth and gender issues (2days, Dr. C. Adeya moderating)
5.Strengths and challenges for Kenya as a BPO destination (2days, Dr. C.
Adeya moderating


      
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