[kictanet] Safcom Mobile Internet Charging Model
John Walubengo
jwalu at yahoo.com
Wed Apr 8 12:33:14 EAT 2009
I am seeking to understand the above. I bought the safcom modem during their promotion in Feb09 @ 3000Ksh (free modem(had to be ;-) and access worth 3000Ksh for I think 1G of data.)
After consuming less than 50% of the 1G (I use it mainly on weekends), the access was disabled and on enquiry i was informed that the 1G access was timed to be consumed within the 1mnth (4weeks). However, I was assured that the balance of access would be availed in my next purchase...
I then opted to purchase the Ksh 2000 access (700Mb), given that I didnt manage to consume the previous 1G and hence saw no need to purchase the same. Furthermore, I expected current access volumes to be consolidated with the previous balance...
But before I could consume 50% of the above 700MB, my 4weeks were over and access disabled. I have now purchased Ksh 1000 access (300MB) and from the trend you can predict that my access will be disabled before I consume it...
Several questions arise:
1. How do I confirm that my balance of access is truly being forward and not "disappearing".
2. Is this the same charging model @ Zain, Orange?
3. Would post-paid be a better deal for me?
4. Why should Data-access be so restrictive (4wks) as compared to voice (which gives us almost 12wks grace period)
walu.
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