[kictanet] South African Intelligence Networking on Kenyan BPOSector

[Eric Osiakwan]

Peres,

Better still there are good enough kenyan research enterprises who  
can do this so can we consider giving them a chance. This is with  
nothing against Frost and Sullivan but if u can get the expertise  
here then give it a chance, is the principle.

Eric here


On 6 Mar 2008, at 20:22, Peres Were wrote:

>
>
> Peres Were
> Dr Ndemo,
>
> Kenya can do this. It is just a matter of obtaining the necessary  
> budget to
> engage companies such as Frost and Sullivan, to conduct a Competitor
> Analysis for us.
>
> We at the Kenya BPO & Contact Centre Society are currently working  
> with
> development partners in order to engage reputable international
> organisations that are specialists in research, to carry out such
> intelligence  and research that can assist in the growth and  
> development of
> the BPO Sector in Kenya.
>
> Regards
>
> Peres Were
> Kenya BPO & Contact Centre Society
>
>
> -----Original Message-----
> From: kictanet-bounces+pwere=cascadegl.com at lists.kictanet.or.ke
> [mailto:kictanet-bounces+pwere=cascadegl.com at lists.kictanet.or.ke]  
> On Behalf
> Of bitange at jambo.co.ke
> Sent: 06 March 2008 19:25
> To: pwere at cascadegl.com
> Cc: KICTAnet ICT Policy Discussions
> Subject: [kictanet] South African Intelligence Networking on Kenyan
> BPOSector
>
> Dear All,
> The article below was picked from Business Wire in SA.  My wish is  
> that we
> could one day start such intelligence networking on countries we  
> perceive
> as competitors.
>
> Regards
>
> Ndemo.
>
>
>
> Kenya Calling - The Rise of the Kenyan Call Centre Market
> 372 words
> 5 March 2008
> 02:38 AM
> Business Wire
> English
> (c) 2008 Business Wire. All Rights Reserved.
>
>
> CAPE TOWN, South Africa - (BUSINESS WIRE) - The ICT group at Frost &
> Sullivan ( http://www.ict.frost.com/ ) is pleased to announce that  
> it will
> be hosting its first quarter analyst briefing on the Kenyan call  
> centre
> market on 13 March 2008 at 2pm GMT / 4pm CAT.
> Kenya is a late-comer to offering call centre services in Africa,  
> however
> the market is set to experience significant growth in the next seven
> years.
> "Kenya is well positioned to become a noteworthy call centre market,"
> notes Frost & Sullivan Research Analyst Spiwe Chireka. "The country  
> has
> implemented unique initiatives that, together with the cost  
> attractiveness
> of the market, are likely to see Kenya becoming a formidable  
> participant
> in the global call centre outsourcing arena."
> Highlights of this briefing will include an analysis of the current  
> status
> of the market and the factors expected to fuel growth. The briefing  
> will
> also offer a discussion on the opportunities available to equipment
> vendors and investors.
> The briefing will benefit current and potential market  
> participants, BPO
> industry organisations and call centre equipment and technology  
> suppliers.
> Operators in other markets will also be able to benchmark their  
> market's
> performance and practices against those of the Kenyan market.
> Those interested in participating in this interactive teleconference
> should send an email to Patrick Cairns - Corporate Communications at
> patrick.cairns at frost.com with the following information: full name,
> company name, title, telephone number, e-mail address, city, state and
> country. The registration details will be emailed to you upon  
> receipt of
> the above information.
> Frost & Sullivan, the Global Growth Consulting Company, partners with
> clients to accelerate their growth. The company's Growth Partnership
> Services, Growth Consulting and Career Best Practices empower  
> clients to
> create a growth focused culture that generates, evaluates and  
> implements
> effective growth strategies. Frost & Sullivan employs over 45 years of
> experience in partnering with Global 1000 companies, emerging  
> businesses
> and the investment community from more than 30 offices on six  
> continents.
> For more information about Frost & Sullivan's Growth Partnerships,  
> visit
> http://www.frost.com .
> Frost & Sullivan Corporate Communications - Africa: Patrick Cairns,  
> +27 83
> 258 4219 patrick.cairns at frost.com
>
>
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Eric M.K Osiakwan
Executive Secretary
AfrISPA (www.afrispa.org)
Tel: + 233.21.258800 ext 2031
Fax: + 233.21.258811
Cell: + 233.244.386792
Handle: eosiakwan
Snail Mail: Pmb 208, Accra-North
Office: BusyInternet - 42 Ring Road Central, Accra-North
Blog: http://blogs.law.harvard.edu/eric/
Slang: "Tomorrow Now"




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