[kictanet] South African Intelligence Networking on Kenyan BPO Sector

Thu Mar 6 19:24:39 EAT 2008

Dear All,
The article below was picked from Business Wire in SA.  My wish is that we
could one day start such intelligence networking on countries we perceive
as competitors.

Regards

Ndemo.

CAPE TOWN, South Africa - (BUSINESS WIRE) - The ICT group at Frost &
Sullivan ( http://www.ict.frost.com/ ) is pleased to announce that it will
be hosting its first quarter analyst briefing on the Kenyan call centre
market on 13 March 2008 at 2pm GMT / 4pm CAT.
Kenya is a late-comer to offering call centre services in Africa, however
the market is set to experience significant growth in the next seven
years.
"Kenya is well positioned to become a noteworthy call centre market,”
notes Frost & Sullivan Research Analyst Spiwe Chireka. “The country has
implemented unique initiatives that, together with the cost attractiveness
of the market, are likely to see Kenya becoming a formidable participant
in the global call centre outsourcing arena.”
Highlights of this briefing will include an analysis of the current status
of the market and the factors expected to fuel growth. The briefing will
also offer a discussion on the opportunities available to equipment
vendors and investors.
The briefing will benefit current and potential market participants, BPO
industry organisations and call centre equipment and technology suppliers.
Operators in other markets will also be able to benchmark their market's
performance and practices against those of the Kenyan market.
Those interested in participating in this interactive teleconference
should send an email to Patrick Cairns – Corporate Communications at
patrick.cairns at frost.com with the following information: full name,
company name, title, telephone number, e-mail address, city, state and
country. The registration details will be emailed to you upon receipt of
the above information.
Frost & Sullivan, the Global Growth Consulting Company, partners with
clients to accelerate their growth. The company's Growth Partnership
Services, Growth Consulting and Career Best Practices empower clients to
create a growth focused culture that generates, evaluates and implements
effective growth strategies. Frost & Sullivan employs over 45 years of
experience in partnering with Global 1000 companies, emerging businesses
and the investment community from more than 30 offices on six continents.
For more information about Frost & Sullivan’s Growth Partnerships, visit
http://www.frost.com .
Frost & Sullivan Corporate Communications – Africa: Patrick Cairns, +27 83
258 4219 patrick.cairns at frost.com

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